Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
123 results found
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1 vote -
Life total starting at 40
Is anyone else's companion app consistently starting at 40 during fnm or other sanctioned events (not during the free play life counter, I know how to change that)
I've reinstalled seven times
16 votes -
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1 vote -
Game crashes for multiple reasons
It crashes when clicking on the "packs" tab, when clicking on the "premium draft" tab and also when putting the cursor above the daily missions. I've tried to uninstall-reinstall the game via steam and also through the mtga website. I've also performed a clean boot but nothing has worked so far.
1 vote -
Make app functional
Every prerelease tournament I play in the app doesn’t show pairings and doesn’t let you back in the event from the Home Screen. It says it’s experiencing issues and you can’t report round results. If we are forced to use this app for organized play, can you just make it function for its purpose
3 votes -
3 votes
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Card graphic
In a premier draft game of Outlaws at Thunder Junction, I experienced a bug where the graphics of my cards didn't load.
1 vote -
App keeps crashing, privacy policy won't go away
The app CONSTANTLY crashes....when I re-open it, I am logged out of my tournament and the privacy policy thing keeps appearing. I have already read it, so FIX THE APP and stop pestering for the unacknowledgable policy.
14 votes -
Error after entering name
When prompted to enter a name, app results in constant loading.
3 votes -
1 vote
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**** ****** de aplicación
En medio de un torneo, me saca del evento, y me hace meter mi nombre y apellidos repetidas veces. No se actualiza, no me deja entrar en el evento y no puedo actualizar resultados.
Un mojón vaya2 votes -
Companion interferes with arena mobile
Arena on mobile seems to crash more when companion is installed to the device and logged into the same account.
2 votes -
App Crashes on Match Start
Good morning
Last night we attempted to start our very first event. After having all of the players sign up, I tried to hit the continue button and it just closes the App. I tried this on 3 different devices and same results. Another player tried his personal account and it worked fine so it seems like an account issue
There are no error codes and nothing to actually screenshot. As soon as the start game and see all the names , when you click continue at the bottom it just closes the app
2 votes -
Tournament #3542513
Prerelease tournament event has frozen
2 votes -
ECRAN NOIR
Bonjour
je suis sur mac os sierra
depuis 3 semaines, quand je démarre le jeu, l'écran est noir avec un curseur
j'ai vidé le dns, ça n'a rien fait
j'ai réinstallé le jeu
idem3 votes
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