2deff#23418

← Customer Feedback for Wizards of the Coast

My feedback

3 results found

  1. Algorithm Improvement

    951 votes
    1120 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    2deff#23418 commented  · 

    Youre straight up ******* ******** for what youve done with this app. I play through garbage matches, watching your greed engine play out each match for me. Then when I have enough gold for a draft, its just more of the same ********. ******** guys, youre filth.

    An error occurred while saving the comment
    2deff#23418 commented  · 

    For about 3 weeks now, your algorithms have been putting me at an absurdly overwhelming disadvantage. I only win when my opponent quits. Every game I am starved for mana, or draw nothing but lands. This happens in MtG, but it doesnt happen 75 games in a row.

    This is not fun, and it will eventually kill your 'game'. You should be ashamed of yourselves for implementing a system that attempts to exploit your customers' weaknesses in a misguided effort to drive revenue.

    Its not too late to treat your customers with the respect they deserve. If you choose to treat them, and your product with contempt, you will lose everything. This isnt some ominous threat, just stating the obvious.

    2deff#23418 supported this idea  · 
    An error occurred while saving the comment
    2deff#23418 commented  · 

    So since going 7-1, my win/loss record is
    3-20. If I play mono-black: Im matched vs artifact ramp. If I play ramp: Im matched vs. goblins. If I play red aggro: matched vs. angels.

    I understand the idea: serve your customers losing streaks to pressure them into buying gems, so they can build more decks and stop losing. Does this really make more money than just letting people play the actual game?

    If you think I’m the ******* here, then tell people the truth about Arena. If you believe that what you’re doing is acceptable, and that you are doing nothing wrong - then why do you hide the nature of your algorithms/scripts? If ‘everyone is on the same level playing field’ is true, then tell people why you manipulate matches. Because in the actual game of MtG, everyone is on a level playing field. There is no need for interference to ‘make the experience better’ That’s a straight up lie.

    You may have a lot of people fooled right now, but that will change. Greed is going out of style; this deception and contempt for your customers will be looked back upon with regret.

    An error occurred while saving the comment
    2deff#23418 commented  · 

    The various metrics you guys track to apply punishments/offer up easy wins have way too much influence on the outcome of matches. Here is an example:

    I made a new traditional historic deck. I started out 7-1 with it. Now I’m 8-10. So it felt stupidly easy at first, but over the last 10 matchups, I’ve had really bad opening hands, and draws so consistently awful its just ridiculous. It doesn't take a savant to recognize that the game is stacking thedeck against me.

    This aggressive manner of influencing games makes it feel like I’m not playing a game at all, but watching a scripted event. You can tell when the algorithms have targeted you for punishment, it’s very frustrating. I’m surprised that you didn’t opt for a more subtle approach; it’s so clumsy I don’t see how you can possibly be satisfied with it. When you get favorable matchups and great draws for 10 games, the terrible draws and almost exclusively matched vs. counters - thats a bad product.

    Improve it, or don’t. But the ‘******** we don't care’ attitude is alienating people.

    An error occurred while saving the comment
    2deff#23418 commented  · 

    Hi, I’ve been playing for about a month, and it’s been a mostly positive experience. The only complaint I have is the opening hand, and the draws. It’s obvious that neither is random, which is really weird.
    What I would like to know is this - what can I do to improve the quality of the game? Is there a dollar amount I should spend per month? Is there something in the game I need to do? I just want to have normal games vs. other players, but the absurd opening hands and constant mana flood are really ruining the experience. Please let me know if there is anything I can do.

  2. Alchemy and Historic

    207 votes
    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?
    2deff#23418 supported this idea  · 

  3. Paid for Mythic rare pack, did not get a mythic rare card

    129 votes
    80 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    2deff#23418 commented  · 

    Bought a Mythic Kamigawa pack from the store, got a rare wildcard in it insteadof a mythic card.

    2deff#23418 supported this idea  · 

Feedback and Knowledge Base

(thinking…)