MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
109 results found
-
Duplicate protection triggered for FRA when it should not have
I have been opening FRA packs that have been triggering duplicate protection when I do not have 4 of every rare yet. This started happening after I had at least 1 of every card in the set but I do not have 4 of each of rare and mythic. Yet duplicate protection is triggering instead of giving me missing cards. I would really perfer the missing cards. Thank you.
40 votes -
Borg Starter Bundle cards missing
I've just bought the Borg Starter Bundle, mainly because of the Borg Cube. I should probably mention, that I already found one in a pack before purchasing this bundle, so there should be 4 now and one should go to the vault, but I still only got one. I don't remember which other cards were in the bundle, but I think they are missing as well.
8 votes -
reality fracture pack
Receiving gems from Reality Fracture pack rares before the set is rare complete.
9 votes -
The Hobbit riddle bug skips to 8th riddle
I answered the first 4 riddles correctly but didn't notice it skipped to the eighth riddle. When I answered the eighth riddle it then opened up the final riddle, but I am missing 5, 6 and 7.
10 votes -
Third riddle (wind) does not give a reward and no follow up mail is sent in game
Hello - I was doing today's riddle promotion and when I did the third riddle (code: wind) it hung. When it stopped hanging it took me back to the store with nothing to claim. I tried to re-enter and it says it was already redeemed but nothing new is in my library and no follow up mail was received like the previous 2 riddles.
13 votes -
duplicate
Duplicate protection not working for packs in Reality Fracture. I open packs and do not get any rare or mythic rare despite not having a full collection. Basically I waste gold and gems on packs that do not contain anything useful. It happened multiple times already
7 votes -
didn't get the single cards from purchasing the seven of nine starter bundle
Today on Star Trek release I purchased the Seven of Nine starter bundle. I received the avatar and sleeve but did not get the cards. I can see from a decklist that I'm still missing two copies of seven of nine unasimilated. I just have the one copy that I had opened in a pack before purchasing this bundle. Will I get the cards and will I get reimbursement for the one copy I already had? Included images showing the missing bundle because I purchased and the decklist showing missing copies.
6 votes -
Reality Fracture style slow lands
I think there is a bug in the store. The slow lands in the store are showing the midnight hunt styles and not the reality fracture ones. Would like the reality fracture ones.
7 votes -
Unable to claim previous season's mastery orbs
I am unable to access the previous season's mastery orbs to spend.
Click Mastery tab
'Previous Mastery' button disappears11 votes -
Reality fracture packs giving gems
I am getting gems instead of rares from reality fracture packs and I do not have the complete set yet.
7 votes -
PURCHASE DAILY DEALS BUG
PC. In the store like the image says there is no card in my collection, but thats not true.
4 votes -
riddles
Riddles not working properly. First 3 were fine, then I got a message called "eighth riddle", which was "what have I got in my pocket". "Ring" didn't work so I started putting in the answers to other Bilbo-Gollum riddles, and "egg" worked. Presumably that was the 4th riddle? Next message was "sixth riddle", the fish one, and fish did work. Then I got 7th riddle, the time one, put in "time" and it said code already redeemed. Maybe because I already tried that for the 8th/4th one? At this point I gave up.
7 votes -
Third Riddle - The Hobbit No Card Reward
No Reward from 3rd Riddle Redeemed .
7 votes -
No gems back from collecting 5th copies of rares and mythics in a set
Not receiving any gems back when opening new rares/mythics you already have four copies of? I crafted all the rares and mythics from Reality Fracture from wildcards but when i opened packs I received 5th copies of rares instead of gems
3 votes -
Unoptable golden pack
I’m experiencing a bug: that’s three packs I bought in the store while I need is one to get a golden pack, and I don’t get the golden pack.
5 votes -
not receiving golden packs
both on android and windows version by buying packs the golden pack counter has stopped two weeks ago to grow; right now i've "lost" at least 2 golden packs
5 votes -
Riddle code bugged
I entered Fish on the third riddle and it said success but didn't give me the rewards (because obviously it's not the answer to the third riddle). Now I've gotten to the sixth riddle I typed in fish and it says the code has already been redeemed but won't give me the seventh and final riddle or the reward for the sixth riddle.
5 votes -
"Are you gonna go?" Emote
I purchased the Audio- Emote Pack from (i think its Garruk, the green-pink ones).
There are:
Are you gonna go?
Let me find the trail.
Those sure are nice wordsEtc.
Every Emote Audio works, except the "Are you gonna go?" Audio. You dont hear nothing but trigger the Opponents Pet instead i think.
I tried it on the Iphone and Steam and both there i didnt hear anything.
4 votes -
Can't Open Star Trek Preorder packs
Bought the preorder bonus a few weeks back, went to open it today, November the 10th, 2026 at currently 14:38 UTC and the packs are still showing locked with the message "Will become available on November 10th, 2026". Tried: closing and re-opening both MTGA and Steam, repairing my game files, logging out then back in. Nothing.
2 votes -
golden track
Ive been buying modern horizons 3 packs for ages now, and ive only just noticed that my golden pack tracker has been stuck at 4 the entire time
2 votes
.png){kind=link}
- Don't see your idea?