Skip to content

cheese#04022

My feedback

2 results found

  1. asset error

    233 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    cheese#04022 commented  · 

    1. Give us the steps to reproduce the bug
    Attempting to open the game after the most recent update.

    2. Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac OS

    3. Enter the actual results you’re experiencing
    Once the game is launched, it continues to tell me there is an Asset Error Detected and must restart. I have attempted uninstalling/reinstalling the program via the Epic Games launcher and a second time with restarting the machine between uninstall and reinstall. I was not able to find a cache folder to delete.

    4. Enter the expected results of the feature
    The game should update with the latest patch and be playable

    5. Add any relevant screenshots/videos
    Attached.

    6. If you found a workaround, please add workaround steps.
    Nothing has worked.

    An error occurred while saving the comment
    cheese#04022 commented  · 

    1. Give us the steps to reproduce the bug
    Attempting to open the game after the most recent update.

    2. Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac OS

    3. Enter the actual results you’re experiencing
    Once the game is launched, it continues to tell me there is an Asset Error Detected and must restart. I have attempted uninstalling/reinstalling the program via the Epic Games launcher and a second time with restarting the machine between uninstall and reinstall. I was not able to find a cache folder to delete.

    4. Enter the expected results of the feature
    The game should update with the latest patch and be playable

    5. Add any relevant screenshots/videos
    Attached

    6. If you found a workaround, please add workaround steps.
    Nothing has worked.

    An error occurred while saving the comment
    cheese#04022 commented  · 

    1. Give us the steps to reproduce the bug
    Attempting to open the game after the most recent update.

    2. Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac OS

    3. Enter the actual results you’re experiencing
    Once the game is launched, it continues to tell me there is an Asset Error Detected and must restart. I have attempted uninstalling/reinstalling the program via the Epic Games launcher and a second time with restarting the machine between uninstall and reinstall. I was not able to find a cache folder to delete.

    4. Enter the expected results of the feature
    The game should update with the latest patch and be playable

    5. Add any relevant screenshots/videos
    Attached

    6. If you found a workaround, please add workaround steps.
    Nothing has worked.

    An error occurred while saving the comment
    cheese#04022 commented  · 

    1. Give us the steps to reproduce the bug
    Attempting to open the game after the most recent update.

    2. Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac OS

    3. Enter the actual results you’re experiencing
    Once the game is launched, it continues to tell me there is an Asset Error Detected and must restart. I have attempted uninstalling/reinstalling the program via the Epic Games launcher and a second time with restarting the machine between uninstall and reinstall. I was not able to find a cache folder to delete.

    4. Enter the expected results of the feature
    The game should update with the latest patch and be playable

    5. Add any relevant screenshots/videos
    Attached

    6. If you found a workaround, please add workaround steps.
    Nothing has worked.

    cheese#04022 supported this idea  · 
  2. 1,465 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    cheese#04022 commented  · 

    I am also getting this issue on my Windows 10 PC.

    cheese#04022 supported this idea  · 

Feedback and Knowledge Base