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BigDBee#38432

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  1. Error Updating Data

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    395 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    BigDBee#38432 supported this idea  · 
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    BigDBee#38432 commented  · 

    I’ve also been experiencing this bug which has been extremely annoying seeing how wizards marked my support ticket as solved yet twelve hours after they supposedly fixed the issue I’m still locked out of the account. There has been no communication from their team on what’s happening other than “well let you know when it’s fixed” (I had to go back in to see they market my ticket as solved and received no contact from the team). This has to be the single most unprofessional way I’ve seen a team address a game breaking bug that only affects the accounts. Yall better be handing out some top tier reimbursements for your abysmal handling of the situation especially gaslighting players into having less open tickets in your IT department. An utter embarrassment of how a company can handle this type of bug.

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