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Wizards_MS14#29616

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206 results found

  1. Missing starter decks

    22 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  2. Arena crashes at launch

    6 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  3. Latest update has cut connection to server

    7 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  4. Dropped from event

    2 votes

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    2 comments  ·  Companion Feedback » Companion  ·  Admin →
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    Needs More Info  ·  WotC_BillStark responded

    Can you clarify what type of event this was? Was it at a store? Was it a friendly event run on the Companion app at a friend’s home?

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    Wizards_MS14#29616 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  5. Freezing

    9 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  6. Failure to time time out

    54 votes

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    29 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. Server Connection Issue

    8 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. Venerated Rotpriest Didn't Trigger for Oscification

    13 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. Faith Unbroken bug

    97 votes

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    23 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    I removed a creature enchanted with faith unbroken. However it remained a small square on my opponents side. And as a result I couldn't interact with it because creatures covered it after a turn.

  10. Game stuck on "Searching for Active Matches"

    11 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  11. No Card name, P/T, or life total displaying

    41 votes

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    24 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    the names of cards, the card type, subtypes, power and toughness are not showing up on cards during gameplay or during the draft.

  12. Unable to Select Card in Premium Draft

    102 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Unable to pick cards in bottom 3 rows. I was unable to select the card I wanted, and only able to select cards in the first row at some point during the draft...

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    Wizards_MS14#29616 commented  · 

    I was in a premier draft and the client disconnected during the third pick. I had selected a card and when I restarted the client and rejoined, the draft had progressed multiple picks and had not given me the card I had selected plus had selected cards that I did not want.

  13. Touch screen not functional after update

    727 votes

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    396 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hi, I have a ConceptD laptop and I always have played Magic Arena using my touchscreen. After the update of today it stopped working.

  14. Couldn't see picks during Draft

    802 votes

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    98 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 supported this idea  · 
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    Wizards_MS14#29616 commented  · 

    During the pick phase of the draft the game suddenly stopped and my event was ruined.
    As you can see from the packs near my avatar icon it was my turn to pick a card, but i was not able to see the cards. So it was impossible to me to finish my pick phase of the draft.

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    Wizards_MS14#29616 commented  · 

    When drafting from a spellbook, the card is not displayed and cannot be drafted.

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    Wizards_MS14#29616 commented  · 

    Draft card can not be seen and not picked by clicking. UI auto pick another card instead.

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    I was unable to choose my cards when I was drafting as my cursor would not choose the card I clicked on and the entire description of what the cards do disappears. It started picking at random.

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Draft card can not be seen and not picked by clicking. Can't submit deck. Found that UI auto pick another card instead.

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Game Freezing / Disconnecting

    100 votes

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    27 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    I was in a draft game and as soon as I played Kura, the game froze for a couple minutes and I got disconnected. When I reconnected, my timers had been used up and enough turns had passed where I lost.

  16. The Long Reach of Night Bug

    382 votes

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    29 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. Game is Crashing

    7 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  18. Earn a new deck stuck at 0:00:00

    2,245 votes

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    890 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Unlock A New Deck Timer Stuck at 0:00:00.

    The "unlock a new deck" quest is frozen and doesn't reward a new deck nor does it update at all.

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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. Color Challenge Network Error

    1,645 votes

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    568 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    I'm experiencing the known bug where I'm unable to complete stage 5 of any color challenges as I receive the network error message.

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    Wizards_MS14#29616 commented  · 

    I've completed all the color challenges but I don't have the pre-built decks on my account. And when I try to go to the color challenge for any of the colors, it tells me I've completed them. Then when I try to play one of the color challenges I get a network error.

  20. crash when selecting a deck

    198 votes

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    83 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

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