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← Customer Feedback for Wizards of the Coast

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  1. Algorithm Improvement

    959 votes

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    1120 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    cutbreak9#84534 commented  · 

    ****** canned response from MTG customer support:

    Hello,

    Thank you for contacting Wizards of the Coast Customer Service. I'm very sorry to hear that you've had some undesirable results while playing MTG Arena. I assure you that our algorithms, including matchmaking, the shuffler, coin flips, and others, have been tested at length and are working as intended. All players are on the same playing field using the exact same rules.

    I do, however, want to thank you for your concern and feedback on this matter. It is particularly important to our company that your voice is heard, and we will take it into consideration as we strive to build a better experience for you.

    I’ll be glad to help you further if you have any other questions or concerns!

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    cutbreak9#84534 commented  · 

    Wizards of the ****

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    cutbreak9#84534 commented  · 

    ********, Wizards of The Coast. Played your Midweek Magic and was mana screwed 80% of the time. ********!

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    cutbreak9#84534 commented  · 

    ********, Hasbro! Look at the ******* screenshot. This is the time I drew 5 or 6 cards in a row. And guess what, I still won this match despite your blatant rigging. Shame on you! ************, *******!

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    cutbreak9#84534 commented  · 

    Hasbro tie knee deeks

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    cutbreak9#84534 commented  · 

    Hasbro deek sackers!

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    cutbreak9#84534 commented  · 

    Tang ina niyo Hasbro!!! CEO niyo maliit ang tite!

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    cutbreak9#84534 commented  · 

    Wizards of the ****

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    cutbreak9#84534 commented  · 

    Hasbro is run by a bunch of posterior orifices.

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    cutbreak9#84534 commented  · 

    Another one. What are the odds? Fix your stupid shuffler.

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    cutbreak9#84534 commented  · 

    Need I say more?

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    cutbreak9#84534 commented  · 

    MTG Arena - The only moronic incarnation of Magic: The Gathering where you get consistently mana flooded with a 21-land deck or mana screwed with a 25-land deck. Attached is a photo of a typical Hasbro executive.

    cutbreak9#84534 supported this idea  · 

  2. rigged

    35 votes

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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  3. MTGA is trash, WoTC is greedy

    8 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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