Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1012 results found

  1. error

    I get ann error message after selecting Battle and the match begins. Both side are unpopulated by any characters and it also says “waiting on opponent”. When I select concede to try to get back to the main menu it does not do anything but stay in an empty battle arena

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Corpse conveyor

    It should cost at least 5 mana. It's too powerful as it is.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Unknown Error on Match Start

    Every time I join a match the game says "Error. Unknown error occurred." This has happened in every match (3) I've tried this morning. I've attached 4 images; 1 is the first error when I get into the game, 1 is the what the game actually looks like, 1 is from the options menu, and the last is what happens when I click concede. I closed the game entirely every time and relaunched into the same problem. I also lost points toward mlthe next bracket every time.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Loading into a game it loads with an error code. Every time I try and play it sits in the load out screen and says I’m waiting on opponent.

    Loading into a game it loads with an error code. Every time I try and play it sits in the load out screen and says I’m waiting on opponent.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Game crash waiting for opponent

    When I start the match the screen says waiting for opponent bit nothing happens. This happening in standard league but also in the event. I lost money on the event. In standard I sometimes got a win and sometimes lost. The game ID is only zeros. I tried a few different plabeswalkers and the game crached every single time

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Suicide Krav

    When I knew I had lost the match, I decided to end it on my own terms by using "Krav, Unredeemed" to take 6 health away from myself. I expected the defeated animation to play and to exit the match automatically. Instead, idropped to -4 HP, I was unable to interact with most of the UI including the settings menu. I was able to open up the recent plays "scroll", in case it's more complicated than I originally thought.

    The idle card animations and character portraits continued as normal, and I could tap on those, but no voicelines worked. I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Sanguine Bond is bugged

    Sanguine Bond doesn't deal all the damage that it should.
    For example if I attack with various draining cards, that would usually heal me 4 hps, the opponent isn't getting those 4 points as damage, only 2.
    I've noticed it when the healing from multiple sources happens too fast.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Automatic Losses

    Games keeping ending in automatic losses when it is blatantly obvious that the bot you're passing off as a player has no way to win. In the pic provided I ended up losing because the game only allowed 1 of my 6 available creatures to attack for game by lagging me out right at the attack selection step. I lost the next turn, this usually happens when I've had a successful Windstream of 4-6 games

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. ゲーム開始画面でロード中から先に進まない

    パックを開封した際に、未知のエラーが発生して、その後パックから5枚のカードが表示されました。その状況でアプリを再起動したら、ゲームが始められなくなりました。アプリを再インストールしても、iPhoneを再起動しても改善しません。助けて下さい。
    アカウントはozzet#49943です。

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Error Message Removes My Hand

    A couple of times when I’ve played I would get an error message and my hand would disappear with no cards. Even new cards disappear as they enter my hand.

    Submitting a request now because it happened during a League match.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Chat is empty and Can’t request materials

    Attaching two screenshots showing the problem. One time I logged in and I couldn’t use the team chat for anything. Things tried: reopening, relogging, reinstalling. Someone in my team had the same issue yesterday

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Loss out of nowhere

    This happened to me twice in back-to-back games. I was playing as Ashiok both times.

    First time, I was facing Gideon. Life totals were both relatively high, minimum 15 cards left in each of our decks. On Gideon's first main phase (around turn 7), he resolves "Aura of Courage" and then wins. Doesn't even have to attack, doesn't have enough on the board for lethal, and I had blockers anyway, but it immediately calls it a win for him.

    Second game I'm playing against Angrath, I have him down to 8 life and will likely win on the next turn.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Estou tomando disconect em todas as partidas, atualizem o jogo

    Estou tomando disconect em todas as partidas, atualizem o jogo

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. login

    I can't login anymore.
    I stopped using the game for some time and wanted to return. Now I have the option of using Wizard or Google account. If I select google, after the login, I see the message "'Disconnected' There seems to be a problem connecting to the internet.". But the internet is working.
    If I try login as Wizard account it works, but I don't have any progress saved.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Forcing to skip turn

    Once again the game displayed that it was my opponents turn and would not let me interact until time ran out and it went to their turn automatically. This happened while I was in ranked and it’s frustrating to possibly lose a match because the game makes you skip ur turn.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Concede button

    MOVE THE CONCEDE BUTTON AWAY FROM THE AUDIO SETTINGS BUTTON

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Dropped me 700 crowns after winning

    I was at 1991 crowns and WON the match and should have been moved to mythic instead it dropped me to 1323 crowns and of course down to platinum.... AFTER winning. Wtf. I worked hard for that mythic only to lose 700 crowns. Stupid.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Turn Skip Bug

    Please Fix. Pressing pass to give your opponent back priority to play cards in their second main phase. Causes the turn to be stuck on their side even when they press End, causing you to loose your turn. The point of this type of card game is to be fast paced, you shouldn't be punished for pressing pass on your opponents turn.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base