Skip to content

Magic Spellslingers

This page is just for reporting bugs. If you are experiencing issues with your account, with a purchase, or otherwise need customer support, please click here. 

How to report a bug

  1. Give us the steps to reproduce the bug
  2. The actual results you’re experiencing
  3. The expected results of the feature
  4. Add any relevant screenshots/videos
  5. If you found a workaround, please add workaround steps.

If you would like to post an attachment to an existing thread, please start a new thread with your comment and leave a message for the moderators to merge your thread with the existing one.

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.

1025 results found

  1. Frozen pass/attack/end button

    After casting or choosing creatures to attack, tapping the pass/end/attack button shows a graphic of being tapped but does nothing and reverts to ready state. The only work around I've found is closing the game and restarting, of course this doesn't leave much time to play. The freeze has also happened alot after casting traps. I'm using a samsung s8

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Vraska double finales broke

    I was playing as Vraska and all finales were being doubled then game randomly closed and when I reconnected to the match all finales were no longer being doubled.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Card from pack not in collection/game

    Just opened a card that I now can't find in my collection or unowned cards. It had a gold glow when opened and from memory was a 3 cost blue card that transformed into a random legendary character each turn it was in your hand. It definitely had sneak and I've looked through all the sneak characters in the game but can't find it.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Challenge

    I juste did win with Kiora and and i did not receive the credit to complete both challenge on the screenshot linked here.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can't discard tasks

    Sometimes, I cannot discard unwanted tasks. Sometimes all tasks are affected, or sometimes only some. Have not figured out a logic to this, but it is annoying.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Eldritch tutor

    Audio bug: the sound effect continues after playing (first card on a turn possibly) throughout the game and even continues once back at the menu. The only way to stop it is to completely close the app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Purple Flame; Can't Cast Spells

    Hi, I just had a match and there was a purple flame over the card cost and for 3 turns I couldn't summon or cast any cards what does this and how do I get rid of it as was winning til it happened then lost as couldn't do anything.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Notification Bar Causes Bug

    Hi,

    I'm not sure if it's just mine but a little bug I found is during the intro while a cutscene is going on, if you pull down your notifications bar, the cutscene keeps going but the noise stops, and when you push the bar back up, it catches up the dialogue but during battle. So mine ended up having the cutscene sound play while the planeswalkers were doing their intro too. It was the second cutscene that it happened for me but I'm not sure if it happens any other time.

    It's very fun so far, and I'm definitely…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Naga Rogue doesn't trigger

    When Naga Rogue does damage to an opponent it's supposed to mill 2, but it doesn't

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Amalgamate freezes play

    Every time I use Amalgamate play freezes after applying the upgrades to my target creature. An error message pops up, then returns to the play. I can move creatures in and out of attack mode, but the game will not allow the opponent block stage. The game will not respond to concede. The only option left is to close the app and reopen.

    Today (June 5) the app opened to the regular start screen. Previously it had given the option to resume or quit the game. Resume takes you back to the frozen game state. Quit game takes you to…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. New card from Booster pack is not in my list of cards

    Used 200 gems to purchase a booster pack. Opened the booster pack and got 6 cards, one of which was an Epic, Virtus the Veiled. I know I have one of these. Go to my list of cards. Click on icon to exchange duplicate cards for crafting gems. Vaguely noticed a lot of Mox Jet but didn't pay too much attention to it. No "New" cards listed (all duplicates). Only 1 Virtus the Veiled. I think the system cashed in my 2nd Virtus for crafting gems (but can't be sure).
    I was expecting a 2nd Virtus the Veiled.
    It would…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ral's Animations Take Large Portion of Turn to Complete

    I like Ral, but the animations make taking a turn difficult. Chain lightning and his own ability can lead to losing the ability to cast spells due to time constraints.

    Thanks for a great game!

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Deep forest Arena + Crush of Wurms

    The trigger on deep forest Arena is supposed to be for the first creature summoned.

    Maybe I'm not thinking the triggers correctly, but shouldn't Crush of Wurms trigger first to summon in the copies and then the Arena activated on the original copy?

    As it stands right now, you summon Crush of Wurms, the Arena triggers and then the debut ability triggers giving you 3 x 8 / 8 Wurms with ward.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Every thing is ****** sins the ******* update think befor u update

    Its not hard to Pach the bugs gliches you lot Just lazy or you Just are broke you get People working On that game ill liked IT when IT dident update but nów IT Had ruend IT like reall bad

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Unable to accumulate points towards key

    When I get cards out used to accumulate points towards keys that could be used to purchase new Planeswalkers. After the recent update I can no longer accumulate points towards keys.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Application shutdown

    Multiple times for me and people I play with and against are experiences game kicks. The app just shuts down and its ruining alot of the game play. Its normally as a friendly or an enemy card is played. It's not always the case tho. Is this something that is being addressed???

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ward did not work

    I played a 10/10 creature with Ward.
    On my opponents turn, she played the Sun something card that does 10 damage to all opponents creatures and the opponent.
    My other creatures took 10 damage and were destroyed and I lost 10 health. I expected the warded creature to be protected and not take damage. It actually took 10 damage and was destroyed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Interrupted Turn

    On my turn, I play a card and then the turn just ends and passes to an opponent. Turn bar doesn't count down, it just passes over. I've lost 3 games in a row due to bugs that have been around since day 1. No replies in these threads, no fixes, no new content, no announcemens for plans (despite gems and coins still being sold for real cash. What a complete mess.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. unknown error

    Three games in a row had this unknown error which has cost me three cheap losses cost me many matches now

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Magic Spellslingers

Categories

Feedback and Knowledge Base