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SpellTable Bugs & Product Suggestions

Before You Create a New Report


Before creating a new report, please enter the issue in the Issue Title field below to see if your issue has already been reported. It is a good idea to limit this to a few key words, like a device name or specific feature.

Example: webcam not found (Note: Partial words may not bring up results, we recommend to try webcam instead of cam or web cam)

If your issue has been reported already, click the VOTE button so that we know you've experienced that bug as well. You can also leave a comment if you'd like to add to the conversation about that bug or provide additional information you think might be useful.
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For New Reports


If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Logitech Camera doesn’t work

Choose the Category that describes your problem.

Use the Describe your idea field to detail what happened, and provide the following information to allow us to investigate the issue:
  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps
Example:
Logitech C922 can’t be selected as a camera
Category: Camera Bug
  1. Open SpellTable and start or join a lobby
  2. Select the gear icon to configure inputs
  3. Actual: No input devices are detected under “Camera Source”
  4. Expected: My camera can be selected for “Camera Source”
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Additional Information to Provide


You can provide additional information that can also help us perform an investigation quickly. Great information to include:
  1. The brand, model, and/or type of device you’re using (USB webcam, Android/Tablet, iPhone/iPad, etc.)
  2. The version or your operating system you’re using (i.e.: Windows 10, MacOS Big Sur, Android 11, iOS 14, etc.)
  3. Your browser (Chrome, Edge, Firefox, Safari, Opera, etc.)
  4. A screenshot of the issue or any error messaging received (Note: it must be smaller than 50 mb in size)
  5. The last are simple checks for any camera/microphone issues you might encounter:
  • Ensured permission has been granted for your Camera and Microphone through your preferred browser: Use your camera & microphone
  • Ensured that no other programs are using your Camera or Microphone (you can find information on how to perform this check by searching online)
  • Temporarily disabling any Anti-Virus programs that might disable camera and microphone access (even if you’re already granted it)
  • Tested your camera is working with Online Mic Test

57 results found

  1. There was a problem changing the camera, try closing your camera app

    There was a problem changing the camera, try closing your camera app

    I can get three different sources shown correctly right before I join in but as soon as I do, everyone else's screen is black and has this same message- it doesn't make any sense because I can't change other peoples cameras. Also, I can see other people's camera's for about a half second before it just blacks out and gives the error message for everyone.
    see https://www.reddit.com/r/SpellTable/comments/1c6cj1d/troubleshooting_help_needed_there_was_a_problem/

    6 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  2. Every mobile device camera, including android phone, Iphone and ipad only shows square video

    Every mobile device camera, including android phone, Iphone and ipad only shows square video. it's working fine until yesterday when suddenly my ipad camera displayed square video of my board in spell table. I tried every mobile device as camera, android phones and an iphone and all of them display square video. I even rotated the deice permanently to landscape and still its displaying square video. Please add a setting to select aspect ratio for video display.

    6 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  3. OBS video source displays in lobby, but displays black screen in game

    When using OBS virtual camera the preview works fine, but when you enter a game the screen is black.

    Setup:
    -Windows 11
    -Google Chrome Browser
    -Enabled Camera/Audio permissions in Chrome and windows
    -When pulling video directly from a camera the video is fine.
    -When waiting in a lobby, the video displays correctly when OBS is selected.

    6 votes

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    3 comments  ·  Camera bug  ·  Admin →
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  4. Players Unable to See Each Other

    I meant to add that this is happening while both of us are on our phones. For some reason he can see himself in the window and is able to see me but I am unable to see him. We've tried everything to resolve with no luck. Any additional help would be greatly appreciated.
    Thank you very much

    6 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  5. "We had trouble using your device" with Surf Onn 1440p with Autofocus

    I found a Surf Onn 1440p Webcame in clearance at walmart for cheap and figured it be a good upgrade from me old one, my wifes old unbranded webcam that gives off a fisheye affect while playing. But the new one wont work on Spelltable. All is ee is a black screen than this text shows up " We had trouble using your device" Ive reset permissions multiple times and the old webcam still works with Spelltable but this new one wont. Again it works in other apps like Discord so im not sure whats going on. How do i…

    5 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  6. SpellTable Doesn't Have Permission

    1. Open link to game in Chrome
    2. In the field where the camera output would be it says "We Don't Permission To Use Your Camera"
    3. Went ahead anyway, everyones camera field says the same
    4. Checked if that was the case, it wasn't
    5. Actual: Went to clear all settings on all browsers, retry, didnt work
    6. Expected: Allowing the camera permission form the site and show the camera feed when trying to join
    5 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  7. 4 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  8. Repeatedly getting Stream Error despite camera working

    My camera works fine on the Online Mic Test linked in the "add'l info to provide", as well as with every other app I've tested. However Spell Table gives me a Stream Error with it. Previously I was able to get around it by going into the Beta link that had the card reader which would then recognize the camera, however that link is no longer on the page as of this week. It appears others are having this Stream Error but no mention of fixing it is given.

    4 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  9. Virtual Webcam Not Working

    Computer: macOS Monterey version 12.5
    Browser: Chrome

    I use an OBS (Streamlabs OBS) to stream games. A month ago I learned that I could use the Virtual Webcam option on the OBS to stream a digital deck on Moxfield or Archideckt to spelltable. So, instead of my desktop camera being used to stream my actual cards so all players could see my cards, I learned I could stream my digital versions of the deck from a deckbuilding site strain to spelltable.

    A month ago, this worked fine. No issues. However, I tried it again today and instead I get a…

    4 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  10. Phone Camera Stuck on Loading Screen

    Hey! I've been trying to connect my phone to spelltable and everything works fine until I press join game, for some reason when it starts loading in I get stuck on a blank page and it doesn't show my camera anymore but my phone is saying spelltable is using it. Not sure if it's my phone or is it something with the site?

    Cheers!

    4 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  11. Permissions given on camera and still not working.

    1. Cybertrack H4 and Android

    2. Windows 10

    3. Chrome, Edge, Brave, Opera

    4. Worked before, gave permissions on each browser and reset drivers. Camera works everywhere except spelltable.

    3 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  12. food and fellowship

    Most cards from the food and fellowship deck do not work and seems to be a problem for awhile according to posts on reddit for all the lotr decks. Used other decks to test and they all worked fine, was just the lotr deck.

    3 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  13. Camera bug for in game. Spelltable.

    my camera works perfectly fine in all instances including discord, skype, even the pre join section of the game that shows your display. after going into the game it remains black.

    command console shows error of it repeatedly retrying to bring it up and failing.

    3 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  14. Spelltable not properly connnecting to phone camera

    I am trying to play on spelltable with some friends and use my phone as the camera so that my friends can properly see my side of the field. When i scan the qr code it takes me to the website and goes through all the steps and even brings up the phone on my camera BUT the qr code stays on my computer screen and my opponents can't see my mat. I've tried every trouble shooting that I could find online. Anyone else having this problem?

    3 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  15. When Playing outside of my own created lobbies I cannot use my phone as a camera

    When I create a lobby for myself and friends, I am able to use my phone as a camera no problem.

    However if I join a friend's lobby, it will attempt to sign me in through my phone and have that as my primary browser instead of my laptop.

    Is there any way to fix this?

    3 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  16. Camera Inverted

    Hi,

    It's been for months now that you can't type the letter F in Spelltable. Neither in the Search Function nor when entering your commanders name.
    In addition to this for a few days now when I try to flip anyones camera (including mine) it just gets vertically mirrored instead. The Result is a mirror-inverted picture of the board. It also seems that the Cardscanner is not able to scan Cards that are inverted like this.

    3 votes

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    2 comments  ·  Camera bug  ·  Admin →
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  17. Visual glitch Through Camera

    I have tried to use a phone as my webcam for spell table, and it doesnt work and I cant find a solution for it. when I hook up my phone (a google pixel 4a) to spelltable the image on the computer is VERY fuzzy, its about 50% of the screen is a bunch of lines and the second half are a bunch of green lines

    3 votes

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    1 comment  ·  Camera bug  ·  Admin →
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  18. Phone webcam not working

    iPhone camera telling me that, “we had trouble using your device”. I have used my phone as my webcam for quite a while and I’ve done all the troubleshooting the website has to offer and I am unable to host or joint games due to this.

    2 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  19. 4:3 ratio iPhone

    Myself and my playgroup all using iPhone are stuck in 4:3

    2 votes

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    0 comments  ·  Camera bug  ·  Admin →
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  20. Webcam Zoomed in only on Spelltable - Didn't have this issue last Saturday.

    Logitec Pro C920. Tried Chome and Edge. Camera looks fine in the Webcam software but on SpellTable it is Zoomed in and I lose a ton of playmat space.

    It was fine last Saturday so this is a new issue.

    2 votes

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    0 comments  ·  Camera bug  ·  Admin →
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