Skip to content

Coldsteel#26700

← Customer Feedback for Wizards of the Coast

My feedback

3 results found

  1. Unable to Login - Authentic failed for "username"

    1,465 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    763 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Coldsteel#26700 supported this idea  · 
    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    Same. Was able to login on PC but not mobile.

  2. Black screen on match start

    4,644 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4075 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    Got into the main screen then "Connection Lost" lol.

    Who built this application...middle schoolers?

    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    Now I am just getting black screen and "Connection Lost" every few moments
    WIZARDS - fix your stuff.

    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    According to this site - https://magicthegatheringarena.statuspage.io/ everything is still "Under Maintenance"

    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    is there an OFFICIAL MTG Arena status page?

  3. continual freezes during gameplay

    269 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    133 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Coldsteel#26700 commented  · 

    Several performance issues.
    1. Takes about 5 minutes to launch
    2. First match, no matter the mode, results in freezing at the VS screen or initial hand causing my turn to timeout and creating a match loss. This has occurred in past paid events with no refund issued.
    3. First match that actually launches and allows me to play, is very choppy and laggy.
    4. During several matches, game freezes and window pop ups with MTG arean logo and exclamation point present, causing the application to shutdown and relaunch.
    5. Upon exiting the game, confirmation screen is frozen and takes about 5 minutes to shut down and locking my laptop from doing anything else, ie launch a browser, power the laptop off, etc.

    I have not other programs running at the time besides a MTG companion overlay. My internet connection is a steady 450mbps. The game has been like this since I installed it over 8 months ago.

    Coldsteel#26700 supported this idea  · 

Feedback and Knowledge Base

(thinking…)