Could you kindly clarify the contractual dispute resolution process outlined in the End User License Agreement (EULA) for the benefit of the forum? I'm interested in understanding the legal avenues available to recover our incurred expenses.
I submitted a bug report and received a response stating that the issue is a known one, with tracking available here. Subsequently, my support request was closed by your department. However, I couldn't find any mention of this particular issue in your known issues log, which is accessible at the following link:
Could you kindly clarify the contractual dispute resolution process outlined in the End User License Agreement (EULA) for the benefit of the forum? I'm interested in understanding the legal avenues available to recover our incurred expenses.
I submitted a bug report and received a response stating that the issue is a known one, with tracking available here. Subsequently, my support request was closed by your department. However, I couldn't find any mention of this particular issue in your known issues log, which is accessible at the following link:
[Known Issues Log](https://mtgarena-support.wizards.com/hc/en-us/articles/360000091646-Known-Issues-List)
I wonder what Cynthia Williams would say about this situation.