capmikee#92797
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17 votes
capmikee#92797 supported this idea ·
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17 votes
capmikee#92797 supported this idea ·
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51 votes
capmikee#92797 supported this idea ·
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Direct Challenge not working with new update
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252 votescapmikee#92797 supported this idea ·
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Black screen on match start
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4,648 votescapmikee#92797 supported this idea ·
An error occurred while saving the comment capmikee#92797 commented
The Status page seems to be saying the problem is fixed, but I still get a black screen when I restart MTGA.
An error occurred while saving the comment capmikee#92797 commented
After getting the black screen twice when launching from the Epic Games Launcher, I tried launching the Arena app directly again. It appeared to start again with version 1.1200.0 (134.816494) but then it said it was unable to load inventory (and cards, I think), then got stuck on "Waiting for the Server..."
I quit from that and tried a few more times, getting a black screen again. I've tried launching Arena about 6 times today now and haven't gotten it working at all.
An error occurred while saving the comment capmikee#92797 commented
This just started happening again after today's update. First I tried launching Arena directly, and I got a notification that I need to download the new version. So I tried launching from the Epic Games Store, and got stuck on a black screen (but with the regular Arena mouse pointer)
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130 votes
An error occurred while saving the comment capmikee#92797 commented
The last couple updates seem to have helped a lot - I rarely get crashes anymore. But they still happen. I'll attach the latest crash report here, which happened right after the end of a game.
An error occurred while saving the comment capmikee#92797 commented
I encountered about 6 crashes in a row with the following sequence:
- Start Arena (after a crash)
- Click Play
- Click PlayI'll attach a few of the logs, including the last one, where Arena didn't crash, but instead started up at the beginning of a game.
I wasn't able to include the log from when Arena didn't crash - it was about 12 MB. Here are logs from the 6 crashes:
An error occurred while saving the comment capmikee#92797 commented
I managed to get some logs for a repeated crash and a final not-crash. In each case, this is what I did:
- Start Arena
- Click "Decks"
- In the attempt logged at 14.49.33, Arena didn't crash. In all others, it did.An error occurred while saving the comment capmikee#92797 commented
I've been getting Arena to crash consistently several times in a row. Here's what I did:
- Start Arena
- Click Play
- Click PlayI'll attach some of the most recent logs where this happened.
An error occurred while saving the comment capmikee#92797 commented
I was unable to attach the log file - it was 31M.
An error occurred while saving the comment capmikee#92797 commented
I just had Arena crash as the match was finishing. I'll attach a crash report. I'm not sure if I'll be able to attach the Arena log, I'll try that in a separate comment.
An error occurred while saving the comment capmikee#92797 commented
Sometimes Arena gets into a state where I launch it, click "Decks," and then it crashes. This happens over and over again. I will try to attach logs.
An error occurred while saving the comment capmikee#92797 commented
I got a report this time Arena crashed - I've attached it as a text file.
An error occurred while saving the comment capmikee#92797 commented
Ok, it looks like the problem happens when I attach log files. I tried attaching just one smaller log file and it looks like I was still unable to post that comment.
An error occurred while saving the comment capmikee#92797 commented
That worked! I'll try posting a comment with one log file attached.
An error occurred while saving the comment capmikee#92797 commented
I've been trying to post a comment on this issue. This is my third attempt. I've been experiencing crashes at scene changes. I'm not going to try to attach log files this time, we'll see if that helps my comment get posted.
capmikee#92797 supported this idea ·
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56 votes
capmikee#92797 supported this idea ·
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28 votes
An error occurred while saving the comment capmikee#92797 commented
I just saw a possible variation on this: While opening packs. the top part of the card art was black for a couple cards:
capmikee#92797 supported this idea ·
An error occurred while saving the comment capmikee#92797 commented
I experienced something similar. This happened as I was starting a new game, but I often see blackened interface elements in the middle of a game. Sometimes the background flickers when I'm in a modal "browser" dialog. Usually the client crashes by the end of the game.
This problem seems to have come back!