Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
1228 results found
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Event locator Not Loading
The locator just spins incessantly, never loading any events.
I’ve tried narrowing and widening the search, entering a location, using current location.
Nothing has loaded in weeks1 vote -
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Havent gotten my rcq invite
Participated and won an rcq March 5th. Still haven't received any type of email saying I'm qualified.
1 vote -
3 votes
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5 votes
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Unable to sign in
I’ve been attempting to log in since the last update but I can’t despite having my correct log in credentials
1 vote -
In Companion/Eventlink, Sealed Events with Top Draft take the Constructed structure
When an event is created, it's natural that the rounds are calculated based on the number of attendees. Everything's fine there. The problem occurs on Limited Tournament with a Top.
Basically, when an event has 9-16 attendees for a Limited format (Most usually a Sealed event with a draft on the top), the MTR suggests that it should have 4 rounds of Sealed and later a cut to the Top 8 with a draft. The problem is that the structure for that event with that amount of attendees, it takes the Constructed number of rounds (5 Rounds, Top 4), which…
1 vote -
Fraud production and sales of fake cards
Fraud production and sales of fake cards Possibly on a big scale in my area I have information if you care to know your L.P. Team or product control team get in contact with me asap
1 vote -
Events on home screen are shown in wrong time zone
The new events on home screen feature is currently showing events in the wrong time zone. The time is correct once you click into the event though.
For example, an event scheduled at 10AM CST (my local time) shows as 3 PM on the home screen.
1 vote -
Standings from Past Event
Hello,
In the new Player Profile / Event History I can already see my own records (e.g. 1-3-0). It would be really helpful if we could also view the full final standings of each event there, including:
Who placed 1st, 2nd, 3rd, 4th etc.
Points of all participants
Tiebreakers if available
Currently, detailed standings are only visible while the event is ongoing. Once the event is finished, this information is lost. Saving the complete standings in the event history would be a great addition.
Thank you very much!
Best regards,1 vote -
Regional Currency Display
The currency for WPN-integrated events seems to default to dollars on the Companion front page. The currency of this event is accurately listed as 249 SEK when you click on the event page, but $249 on the front page, which would be 2490 SEK.
1 vote -
マーベルスーパーヒーローズジャンプインが動かなくなった
ジャンプインの２つ目のパックを選ぼうと思ったら、ゲームが落ちて、それからゲームに戻ってもジャンプインでは１つ目のパックしか表示しないで、動かない。
1 vote -
Bugged events in companion
I have a bugged event in the app which I cant remove.
Can you remove it or add an option to do it ?1 vote -
5 votes
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3 votes
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2 votes
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1 vote -
Cant login
Can’t login to companion app. It spins for second and then nothing. I reset my password. Nothing. I deleted and redownloaded. Nothing. I am logged into Arena. It’s just the companion app. I can’t go play paper magic at shops until the app works.
1 vote -
Cannot leave review of store
Hi I just wanted to say that I was trying to leave a prompted feedback review of the Revenge of store pre-release this Saturday but it crashed halfway through. Great store and amazing service.
2 votes -
Event
Some store in my near location added my WOTC account to an event where I didn't even attend. I went to that store 2 months ago and I never participated in a event there. Please contact me, I need a to do a for a report.
2 votes
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