Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. Event match result history

    It would be great if there was an option to review your previous event match result history. Like to give players there own event database.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Error 412

    Every event for the past two weeks get this error . I’m unable to see matchup or seating . After the error the app freezes and I have to crash it .

    2 votes

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  3. Error 412

    Every event for the past two weeks get this error . I’m unable to see matchup or seating . After the error the app freezes and I have to crash it .

    2 votes

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    0 comments  ·  Crashes  ·  Flag idea as inappropriate…  ·  Admin →
  4. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  6. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  8. Error: Sorry! We are currently experiencing issues. Please try again later.

    Companion doesn't Allow me to join events. It asks for my name and then gives me the error message in the title. This happened at an in store prerelease on Saturday and is still happening today. I'm on an android phone ( ver 9). I've restarted the app, updated the app, and restarted the phone, but nothing changes.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Host can't add people to pre-release after event starts

    I think players should be able to join an existing event, namely pre-release, after the the event has started, especially if players are only in the deck building phase

    3 votes

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  11. Push Notifications should include Table/Opponent Information

    Current round start push notifications require opening the application for content. Put the relevant information into the push content.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Round Start Notifications still sent after Dropping

    After dropping from an event (via TO) notifications for the next round are still sent via push on Android. Companion app correctly identifies my status in the event as dropped, but notifications continued for all of the remaining two rounds of the event.

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Dropped from event

    I have been dropped from the event I'm trying to participate in and now I can't collect any winnings as I m not on the event anymore

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  14. Survey won't open

    I was given the survey on the companion app, and trying to open it says it can't find a web browser, even though the feedback button works on the app

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  15. Tiebreakers

    I am 2-1 alongside another person, we have identical first row tiebreakers, second one GW i am 20 better, yet I am below him in the standings. Explain.

    2 votes

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    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  16. set number of rounds

    There needs to be a way to set the number of rounds for an event.

    2 votes

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Round Robin

    I would like to propose adding Round Robin to the list of Swiss and Single Elimination. I would love to use the app for events at home with friends and I'd like to have the option for everyone to play each other once.

    2 votes

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  18. How many are signed up!?!

    Why can't we see how many players are in the event? Seems to be the best reason to have to use a stupid app that no one asked for, at least give us some sort of information that is useful! I can go grab something to eat if I know there are 3 players signed up and can judge when to head back if I can see players being added to a draft....

    1 vote

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    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can not leave events

    When an event organizer does not accept your join request the event stays in your list forever. There is no way to withdraw from the event.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
  20. WoTC's politic - Creating sanctioned events

    Hello,

    I tried to reach the WOTC team to understand why WoTC hasn't give the go to Canada to host sanctioned tournaments.

    The Canadian Covid situation is fortunately better than United States and Europe. We have fewer cases by millions of people, we are 2nd country in the world with the most number of 1st dose. We are just behind the small country of Iceland.

    I would be happy to provide the official gouvernement websites to show more data.

    Our LGS are struggling enough that I believe that WoTC should at the very minimum give the go for sanctioned events.

    1 vote

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    0 comments  ·  Event Creation  ·  Flag idea as inappropriate…  ·  Admin →
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