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Disquietude#89791

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  1. 6 votes

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    Disquietude#89791 commented  · 

    Same here. Support have not been able to provide any suggestions that have had any impact whatsoever. I've reinstalled the game, restarted my machine, reset internet settings, reset router, changed internet connection and used wired/wireless connections, etc.

    Isn't this the type of thing that is the exact reason why log files exist? For the diagnosis of technical problems? It is clear to me that the pre-written text the technical support team is providing as a potential solution is a total shot in the dark and I get the sense that this issue has not actually been looked into in detail.

    If 250+ people are experiencing this issue and bothered to login, post it and/or vote, I bet that means there are many times as many users that haven't done so.

    Disquietude#89791 supported this idea  · 
  2. 12 votes

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    Disquietude#89791 commented  · 

    Same here. Support have not been able to provide any suggestions that have had any impact whatsoever. I've reinstalled the game, restarted my machine, reset internet settings, reset router, changed internet connection and used wired/wireless connections, etc.

    Isn't this the type of thing that is the exact reason why log files exist? For the diagnosis of technical problems? It is clear to me that the pre-written text the technical support team is providing as a potential solution is a total shot in the dark and I get the sense that this issue has not actually been looked into in detail.

    If 250+ people are experiencing this issue and bothered to login, post it and/or vote, I bet that means there are many times as many users that haven't done so.

    Disquietude#89791 supported this idea  · 
  3. 7 votes

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    Disquietude#89791 supported this idea  · 
  4. 305 votes

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    Disquietude#89791 supported this idea  · 
  5. 275 votes

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    Disquietude#89791 supported this idea  · 

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