The game was totally unresponsive once the turn was passed to me. I drew my card as normal but the bottom right button to advance phases was blanked out except for the arrow to auto pass priority. I couldn't advance phases, cast any spells or play any lands, and couldn't attack. I exited the game and reconnected which gave back control as normal, but the timer had run out and I had passed the turn. Worst of all I had lethal with the creatures I had in play and a burn spell in my hand, and my opponent had my dead on their next turn, so this bug cost me the game. I don't know how to recreate the bug as all that happened was the turn was passed to me, but if you review the log file I hope it will show you that I had no way to do anything on my turn and had to reconnect. Would appreciate a refund for my draft as this loss will likely cost me gems. Thanks.

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Game froze during draft match. Lost because I missed a turn. Playing on phone and pressed capture log but it does nothing. I have a screenshot where the loading screen looked buggy. Please help

2025.49.20.4160.1156372

Game froze on the opponent's turn and I was in position to win. Restarted the game (I didn't concede) and I was credited with a loss. Game should've at least been a draw.

Same here

Same thing happened to me. Playing on PC, in the middle of the match, my PC completely froze. Manually shut it down and restarted. Got back into game, played land for turn and then couldn't do anything else. Timer froze at zero, could not interact with cards and concede button did nothing.

Game freezes. I can move around the screen and see my cards. But timer has run down and nothing more happens.

Froze after dropping a land, unable to drop cards, counter counted down then stuck at the zero mark, no counters have been used and now all counters are at zero. unable to pass turn or do anything. This is ranked historic on PC. Unable to concede or do anything else in the in-game menu but was able to navigate here to the support page.

Game froze when I am winning by next turn . Timer doesn’t pass . When I quit and re-enter game , the draft game reset from 0 wins . I paid for draft . I want compensation

My game froze during Kaldheim draft.

same thing happened to me

it happened to me too

I couldn't do anything, timer ran out. Couldn't pass turn, couldn't concede match.

Trying again...

Screenshot says it all. Timer is frozen. I assume my opponent quit or conceded, which caused the game to bug out.

Eventually I quit the client, and when I reopened it nothing happened. No idea if I won or lost the match. Then I tried to play another match and the client crashed.

Nevermind. I tried to attach a screenshot and logs, but this bug reporter never works.

Same thing happend to me. Went to play a card (pestling spirit) and if froze when I went to play it, then timer ran down and nothing could happen after. Couldn't pass turn or anything.