MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Book of exalted deeds

    Just played a game of Standard 2022, opponent played book of exalted deeds despite it being banned in the standard 2022 queue

    145 votes

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    56 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Draft token missing

    Hello,

    I bought the Forgotten Realms mastery pass about a month ago or so if I remember correctly. I have not used it. I recently noticed that the draft token icon is no longer present in the spot where it is located in the top middle of the screen. When I click on Premier AFR draft there is no option to use the token to access it, so this is not a visual bug.

    I have played each of the three free Premier drafts this month, but I used the free entry option every time. Could it be that the…

    40 votes

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    23 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Deck Editor (Sealed) Missing

    Deck Editor (Sealed) Missing in Midnight Hunt

    I can not edit my sealed deck after initial building. A compensation should be made to accommodate for this error.

    40 votes

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    9 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Received Theros rare as Midweek ICR

    2) PC
    3) Received Gallia of the Endless Dance as an ICR for Midweek Magic
    4) ICRs should be legal for Standard 22 (shouldn't be receiving Theros rares as ICR)

    32 votes

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    23 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sealed deck doesn't save in MID sealed

    I started a MID sealed event. I created a deck with all cards and saved to my decks for export. I then opened the deck to edit it to my real deck, click ed "Done" and joined the event. To my horror, the deck didn't save, and I submitted a deck with all my cards. I had to concede and went back to try to re-edit the deck, and I notice that no matter what I do, the deck doesn't save and i am forced to play with an unplayable deck in this event.
    Attached is the screenshot of the…

    37 votes

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    6 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  6. 311 votes

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    215 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  7. 33 votes

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    6 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Serch function doesn't work properly for cards with Kanji name and ruby(syllabic characters)

    For example when we search "時を解す者、テフェリー"(Teferi, Time Raveler) at deck building in Japanese version, we couldn't find it with the card name.
    We have to input additional characters(ruby) to find the card with the current searching system.
    [時を解す者、テフェリー] is like that [時(とき)を解(ほぐ)す者(もの)"、"テフェリー].
    It's too difficult to search.

    We want to find out cards with card names themselves with Kanji and/or its card name pronunciation without Kanji.

    685 votes

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    4 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  9. 26 votes

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    2 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Missing Cards from Jumpstart Historic Horizons

    Some Jumpstart Historic Horizons missing from the deck manager . Played with a Sliver Hive deck , but the First Sliver mythic rare is not in my collection or available to be drafted. Only a limited set of the cards in JHH are actually present in the deck manager , and i'm not sure wether the ones i've collected in the game i've played have been registered or not. In the Image you can see how only the five planeswlaker are available to craft or use in the deck manager using the "Mythic Rarity" filter. Tested on PC and iPhone

    16 votes

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    6 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mastery Pass Mythic ICR Level 80

    I did not receive the Mythic ICR at Level 80 or the Uncommon or better ICR at 80+

    19 votes

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    2 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sealed deck doesn't save in MID sealed

    I started a MID sealed event. I created a deck with all cards and saved to my decks for export. I then opened the deck to edit it to my real deck, click ed "Done" and joined the event. To my horror, the deck didn't save, and I submitted a deck with all my cards. I had to concede and went back to try to re-edit the deck, and I notice that no matter what I do, the deck doesn't save and i am forced to play with an unplayable deck in this event.
    Attached is the screenshot of the…

    17 votes

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    1 comment  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ban Tibalts Trickery in Standard

    Not only do you need to ban this card, but fire someone from the R&D department for coming up with and developing that card. What the heck went on in there that this made it to print???

    Turn 2 wins in Standard???????????

    62 votes

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    27 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Companion marked as invalid for play after new August update

    After the new update yesterday, any deck with a companion is marked as invalid for play and cannot queue up in the standard ranked queue.

    So far this was the case for decks with Lurrus, Jegantha and Yorion as companion.

    13 votes

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    7 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Unable to modify sealed deck

    Deck modifying icon does not appear and unable to modify decks in sealed. Tried both in computer and iOS, but same results.

    14 votes

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    2 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Mastery Pass Mythic

    1.   Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).
      
    2.   Android phone.
      
    3.   Did not receive any reward for level 76 even though pass is purchased. 
      
    4.   Should have received a mythic card from AFR set.
      
    5.   2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
      
    13 votes

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    5 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Invalid decks

    Since the last update some of my decks appear as INVALID despite having all the cards. Cloning them or making other decks shows the same thing (INVALID).

    14 votes

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    4 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sealed

    Can't save my Deck in Sealed (Innistrad). Made changes after the first game, so editing is available and fine. After pressing "done" to save it goes back to the previous version.

    14 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cards missing from Historic Horizons Serra the Benevolent

    I went to in the collection and could not find Serra the Benevolent . I used uncollected and clicked onto Jumstart: Historic Horizons.

    Please add the missing cards if this planes walker is missing from the collection there could be more. Please check for other missing cards also.

    Thank you

    10 votes

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    6 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Incomplete decks not displaying wildcards needed

    1) Go to the deck-building screen. Build a new deck using cards that are not in your collection. Save, and hit "OK" to save an incomplete deck. Go back to the "decks" section of MTGA.
    2) Using PC:
    3) When looking at the "decks" screen, all of my incomplete decks are displayed at the bottom (even when I have enough wildcards to complete them.) Incomplete decks have a red exclamation mark, but when I hover over that exclamation mark there's no hover-over text.
    4) I would expect / hope incomplete decks to be interspersed with complete decks after I have…

    11 votes

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    5 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
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