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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1338 results found

  1. sideboard

    Sideboard won't list all the cards in the sideboard

    218 votes
    13 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  2. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    120 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  3. Foundations Decks have missing cards

    I just updated the game today and got the New Player Decks on my Inbox, but I didn't get all the copies of the cards on the decks and as such some have missing cards. For example the Path of Power deck is missing Temple of Abandon

    28 votes
    12 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  4. xp points

    XP points are not added to my mastery

    63 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  5. Locked out of Premier Draft - Unable to Start Draft

    There is a miscommunication going on between my account and the server. A few days ago I was in a premier draft and the client froze just before I could finish. When I re-logged in and went back to premier draft, I got a long Waiting for Server message followed by an error "Unable to start draft".

    The client thinks I have a completed draft (I should) based on the "resume" text on the premier draft icon. However it seems to want to put me into a new draft.

    All other game modes function fine. Problem occurs on both PC…

    5 votes
    9 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  6. Background is the same color as the collected color in the deck screen

    You can't see how many copies of a card you have, because it's the same color as the background.

    The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.

    See the attached image. How many copies of this card do I have, can you tell at a glance?

    10 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  7. Cannot edit deck

    1. Go to decks
    2. Select deck to edit (Angels).
    3. click edit deck

    it just goes to wafting for the server message and loading

    58 votes
    14 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  8. Mastery Pass Rewards not working

    From level 33 to 41 today I have not received any of my Mastery Pass premium rewards, only the top row of rewards.

    24 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  9. No message to claim foundations starter decks

    A friend of mine got me interested in the game when me told me he received 10 foundations starter decks. After creating my account and unlocking game modes I did not have the inbox message to claim the cards

    Am I out of luck on all the free cards?

    6 votes
    4 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  10. FDN Starter Decks Incomplete

    The starter decks given to us on FDN's launch are missing names and even their respective Temples.

    I got my Temple of Triumph and Temple of Abandon, but the other 8 FDN Temples are missing from my starter decks. Additionally, half of them are unnamed in the Decks menu, and restarting the client doesn't change anything. I've also heard this issue raised by other Arena players, so I know it's not unique to me.

    Please restore these decks for us. Thank you.

    16 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  11. Set Completionist II achievement not given when getting x4 of an Alchemy Set.

    Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.

    8 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  12. [Bug] Deck image doesn't change in Bloomburrow

    1. Start the game
    2. Chose "Decks" menu above
    3. Push "big PLUS" to create new deck
    4. Add one card to the deck
    5. Add another card to the deck
    6. Take second added card and drag it to deck image

    Expecting result: Deck image changes to your second card image
    Actual result: Deck image doesn't change

    Windows 11, Steam

    29 votes
    6 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  13. sideboard

    Deck builder and sideboard won't allow you to add cards to your deck

    32 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  14. Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.

    Trash for Treasure and Blinkmoth nexus are banned in Historic and Brawl.
    Both cards are from the 2XM collection.
    There seems to be a problem with the Historic and Bror legal sets.
    Timeless has no problems.

    21 votes
    0 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  15. Make standard 60 card capped.

    Will wizards ever stop placing 60 card decks against decks with 100 to 250 cards? its a BS advantage in a game where everyone gets 2 free mulligans with the hand smoothing algorithm. Yes I know there is standard brawl but that also limits you to one of each card and a commander which is just dumb, fix the format laziness is sad hasbro.

    4 votes
    25 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  16. FDN Collection Count Incorrect

    the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
    So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…

    11 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  17. Receiving gems for packs when rares are still available (Foundations)

    Receiving gems for packs when rares are still available (Foundations)

    9 votes
    4 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  18. Problem with Specialize commanders

    The game freezes and disconnects when trying to choose an additional color for a Specialize commander during deckbuilding.

    5 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  19. MH2 Fetchlands Style Bug

    It appears that the MH2 fetchlands were finally given their parallax styles, because there's now an arrow in the collection to view alternate styles.
    However there appears to be an array index error or something, when you expand the styles the alternate style is just the same as the regular style

    13 votes
    5 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  20. Mastery Pass didnt give all rewards

    From lvl 33 up to current 39 i didnt recieve all rewards from Masterpass, i didnt track gold/mythics/orbs but 400 gems, 2 cards styles and Bloomburrow pack is surely dont appear

    ID #82264

    12 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues