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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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961 results found

  1. Color Challenge stuck on resume

    I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me

    115 votes

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  2. network error - unable to get collection

    Can't get in to the main user interface. Can't attach a log when no access to the main menu.

    Error displayed: Network error - unable to get collection.

    The client asks either to reconnect, log off or check Arena status server (all operational).

    Restarted my PC, restarted my internet modem+router. Still same error.

    I logged in earlier 6 hours ago, no such problem.

    193 votes

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  3. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    86 votes

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  4. 318 votes

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  5. 37 votes

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  6. When editing deck

    The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android

    36 votes

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  7. 222 votes

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  8. 2,691 votes

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  9. 1,446 votes

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  10. bronze tier 0

    saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?

    969 votes

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  11. 2000 gold

    There was an Oops! Pardon the Goblins message saying I would get 2000 gold, but then I never got the gold.

    12 votes

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  12. Mobile deckbuilder land bug

    When i select lands in the filter on mobile, it filters to battles. Also no land option in the type advanced filter, so i cant add basic lands anymore.

    23 votes

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  13. Land

    I'm in a sealed deck tournament right now and I switched my deck around trying to find a format that works but it won't allow me to select any basic Land so now I have a deck that's unusable because I can't select any lands please fix the land filter doesn't work it only filters to battles this is unacceptable

    19 votes

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  14. Chandra, Hope's Beacon

    I'm playing on Android.

    When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.

    13 votes

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  15. 69 votes

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  16. Cant search for lands. Only shows battles

    When searching for what duel lands I have in the deck builder, it only shows battles. Also messed up a draft because I wasn't able to change my lands. Please credit my Ccount and fix this issue please

    12 votes

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  17. Network Error / Can’t connect to server

    Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
    iOS / Austria

    18 votes

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  18. 194 votes

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  19. Overheating and Battery Draining BRO Update

    With the Brother’s War update my phone (iPhone 13 Pro Max) and computer (2022 Microsoft Surface Laptop 4) get very hot when playing for any more than 10 minutes. Battery drainage is also significant.

    25 votes

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  20. Phyrexia lands purchased now have an ugly border

    After the latest update there is a display issue on the Phyrexian full art lands (and maybe many other lands): now they all have a frame that didn't have before and makes them so ugly.
    We all purchased them and we want what we spent gold/gems for.
    Attached picture to see the issue/bug (the "Plains MTGA Original.png" is how the lands were before).
    Fix them ASAP or refund all of us because that is not what we purchased.
    Thanks

    8 votes

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