MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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961 results found
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Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
115 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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193 votes -
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Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond86 votes -
Teferi, Who Slows the Sunset
2022/06/03 1:03 Japanese MTG Arena, Teferi, Who Slows the Sunset ＋1 Not reflected Not untap.
318 votes -
Not able to filter lands after MOM update (Android)
Since MOM update, it's no longer able to filter lands in the deck builder on Android. If you go to the advanced filters, there's no land option, and if you select the land icon on the quick filter, it just filters battles.
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37 votes -
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When editing deck
The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android
36 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
222 votes -
UI is missing Daily Quests and Games Won wheel
After completing a match all the lower UI for daily quests, games, and mastery exp disappeared
2,691 votes -
Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"
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1,446 votes -
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bronze tier 0
saw some other people had this problem but no solutions, stuck at bronze rank 0 and no way to rank up. any updates to this problem?
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969 votes -
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2000 gold
There was an Oops! Pardon the Goblins message saying I would get 2000 gold, but then I never got the gold.
12 votes -
Mobile deckbuilder land bug
When i select lands in the filter on mobile, it filters to battles. Also no land option in the type advanced filter, so i cant add basic lands anymore.
23 votes -
Land
I'm in a sealed deck tournament right now and I switched my deck around trying to find a format that works but it won't allow me to select any basic Land so now I have a deck that's unusable because I can't select any lands please fix the land filter doesn't work it only filters to battles this is unacceptable
19 votes -
Chandra, Hope's Beacon
I'm playing on Android.
When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.
13 votes -
loading card database
unable to join arena after update
infinite loop at loading card databse69 votes -
Cant search for lands. Only shows battles
When searching for what duel lands I have in the deck builder, it only shows battles. Also messed up a draft because I wasn't able to change my lands. Please credit my Ccount and fix this issue please
12 votes -
Network Error / Can’t connect to server
Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
iOS / Austria18 votes -
crash when selecting a deck
the system crash (afer 10 seconds) when i try to change the deck
PC Windows 10
French release
version : 2021.12.0.3961 (3961.902937)
I think this problem appeared since I activated the quest "Alchemy"-
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194 votes -
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Overheating and Battery Draining BRO Update
With the Brother’s War update my phone (iPhone 13 Pro Max) and computer (2022 Microsoft Surface Laptop 4) get very hot when playing for any more than 10 minutes. Battery drainage is also significant.
25 votes -
Phyrexia lands purchased now have an ugly border
After the latest update there is a display issue on the Phyrexian full art lands (and maybe many other lands): now they all have a frame that didn't have before and makes them so ugly.
We all purchased them and we want what we spent gold/gems for.
Attached picture to see the issue/bug (the "Plains MTGA Original.png" is how the lands were before).
Fix them ASAP or refund all of us because that is not what we purchased.
Thanks8 votes
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