MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1361 results found
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Obtained cards tagged as new but were already owned
cards already owned being tagged as new
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Screenshot_20231129_062041_Magic.jpg 1098 KB -
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Screenshot_20231129_062309_Magic.jpg 1139 KB -
Dum arena 3.JPG 507 KB -
Dum arena 2.JPG 489 KB -
Dum arena 1.JPG 331 KB -
Log20231107_093052.log 78 KB -
Screenshot_20231106_173552_Magic.jpg 1591 KB -
Screenshot_20231106_173430_Magic.jpg 1068 KB -
Log20231102_093101.log 14804 KB -
openpack.JPG 265 KB -
Collection.JPG 230 KB -
Log20231101_224551.log 102 KB -
Screenshot_20231101_055344_Magic.jpg 2265 KB -
Screenshot_20231101_081831_Magic.jpg 2215 KB -
Screenshot_20231101_081810_Magic.jpg 2120 KB -
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Screenshot_20231029-012350_Magic.jpg 1121 KB -
Screenshot 2023-10-27 at 9.08.55 PM.png 1006 KB -
Log20231026_204238.log 12308 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
Magic The Gathering Arena Screenshot 2023.10.26 - 16.07.25.13.png 3191 KB -
Log20231026_160818.log 22448 KB -
MTG Fake First Duplicate issue.png 3295 KB -
Log20231025_211420.log 1082 KB -
Screenshot_20231024_220711_Magic.jpg 1168 KB -
Screenshot_20231024_220639_Magic.jpg 1099 KB -
image_2023-10-24_122932086.png 4915 KB -
image_2023-10-24_122919722.png 4909 KB
105 votes -
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Color Challenge stuck on resume
I have completed all the color challenges, but a recent update that made some changes to the tutorial and the "learn more" section of the game has now placed a "resume" option on my home screen. There is nothing to resume, and therefore this flag will not clear. It's bugging me
223 votes -
network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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UTC_Log - 09-08-2023 11.22.37.log 411 KB -
network error - unable to get collection.jpg 13 KB -
Névtelen.png 16 KB -
downloads_20221019_183816.log 807 KB -
Log20221019_153657.log 2 KB -
Screenshot_2022-10-19-12-10-19-36_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 34 KB -
Screenshot_2022-10-19-09-51-53-26_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 108 KB -
Screenshot_2022-10-19-09-51-49-81_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 85 KB -
Network Error 2.jpg 50 KB -
Network Error.jpg 37 KB -
Screenshot_20221019-094745.jpg 107 KB -
Screenshot_20221019-094740.jpg 84 KB
361 votes -
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Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond105 votes -
Ent pet is invisible
My Ent pet is invisible every game on mobile. The only thing that can be seen is the rock that it throws in its animation.
30 votes -
ICR Not Displayed After Match
For a long time now, the ICRs have not always been displayed when a win is made. Have now found that this is mainly the case when the opponent's score is exactly ZERO.
24 votes -
Not able to filter lands after MOM update (Android)
Since MOM update, it's no longer able to filter lands in the deck builder on Android. If you go to the advanced filters, there's no land option, and if you select the land icon on the quick filter, it just filters battles.
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Screenshot_20230420_184509_Magic.jpg 1260 KB -
Screenshot_20230420_184505_Magic.jpg 2008 KB -
Screenshot_20230420_184500_Magic.jpg 317 KB -
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Screenshot_20230420_184448_Magic.jpg 1257 KB -
IMG_20230420_131519426_HDR.jpg 4895 KB -
8CC60D99-82A1-4BD7-B454-5D6478CFCC91.png 4887 KB -
Screenshot_20230420-174332.png 987 KB -
Magic_2023-04-18-16-41-48.jpg 1169 KB -
Magic_2023-04-18-16-42-18.jpg 244 KB -
Screenshot_2023-04-18-19-06-51-216_com.wizards.mtga.jpg 1213 KB -
Screenshot_2023-04-18-19-06-36-037_com.wizards.mtga.jpg 233 KB
54 votes -
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impossible d'accéder à la collection. Réessayer plus tard.
Le message d'erreur d'affiche , sur androïd et sur pc : impossible d'accéder à la collection. Réessayer plus tard.
8 votes -
Teferi, Who Slows the Sunset
2022/06/03 1:03 Japanese MTG Arena, Teferi, Who Slows the Sunset +1 Not reflected Not untap.
318 votes -
Double "Oops! Pardon the Goblins!" message
I appear to have received this message twice (see attached image), and by collecting the attachments I also received the reward twice. I am currently refraining from doing anything further with the draft tokens I received so as to avoid exploiting a bug if the second message was indeed sent in error. (although admittedly I should have posted this before I even collected any attachments, but at least it should be possible to just remove the extra draft token from my account if needed)
10 votes -
Authentication failed for (username): Timeout
Getting the above error when opening the game on windows in the UK currently
12 votes -
When editing deck
The new update has caused battle in the filters to come on and not let you select the land tab if you switch off battle it switches off the land filter AND REPEAT I can't search for land cards please fix im on android
36 votes -
Buried Treasure does not hold priority
LCI card Buried Treasure does not hold priority when played if the game does not detect anything else to spend mana on. This is relevant because a common play pattern late game with the card will be to play it, sacrifice it, then activate its ability from the graveyard to Discover 5. Currently if you play the card with no other castable spells in hand, the game automatically passes priority back to your opponent depriving you of the ability to activate it in this way. You can work around this with full control, but it is unintuitive and surprising to…
7 votes -
Cannot battle friends
2023.31.0.4709.1039979
Attached logWhen trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.
7 votes -
Uncommon Daily Win Rewards not being shown
- Win a game that would result in a Daily Win card reward like at Daily Wins 5,7,9,11,13, and 15
- PC, and iOS both yield the same results for my account
- XP progression reward is notified but not the card reward itself
- Both the 25 XP and the card reward is shown even if the card would normally be a duplicate of an uncommon I already have four copies of.
15 votes -
Unable to Login - Timeout
ARENA is not allowing login and presents a time out status...
11 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
11 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
222 votes -
UI is missing Daily Quests and Games Won wheel
After completing a match all the lower UI for daily quests, games, and mastery exp disappeared
2,694 votes -
Unable to Login - Authentic failed for "username"
Unable to Login - Authentic failed for "username"
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Cattura.JPG 42 KB -
B2E20431-1D4F-49D8-AD10-97EDAE1A18F6.png 493 KB -
unable.jpg 85 KB -
unable_login.png 22 KB -
Screen Shot 2021-08-24 at 12.14.53 PM.png 561 KB -
Screen Shot 2021-08-24 at 12.14.16 PM.png 527 KB -
Captura de pantalla (3).png 156 KB -
image_2021-07-24_020737.png 970 KB -
image_2021-07-24_020737.png 970 KB -
bugmtgarena.jpg 76 KB -
Log20210711_150341.log 2 KB -
Screenshot_20210709-094953_Magic.jpg 178 KB -
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Screenshot_20210709-095042_Magic.jpg 1309 KB -
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fail.png 37 KB -
Screenshot_20210708-135351_Settings.jpg 343 KB -
Screenshot_20210708-135403_Magic.jpg 126 KB -
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Screenshot_20210708-135351_Settings.jpg 343 KB -
Screenshot_20210708-135403_Magic.jpg 126 KB -
2021-07-08 16_42_34-MTGA.png 157 KB -
Screenshot_2021-07-08-15-36-02-432_com.wizards.mtga.jpg 147 KB -
Screenshot_2021-07-08-15-36-02-432_com.wizards.mtga.jpg 147 KB -
Screenshot_2021-07-08-15-36-02-432_com.wizards.mtga.jpg 147 KB
1,464 votes -
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