MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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673 results found
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win registered as loss
In a premier draft of WOE my opponent conceded but Arena registered it as my third loss of the draft
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Player.log 2 KB -
スクリーンショット 2023-09-09 114601.png 32 KB -
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Screenshot 2023-08-06 120242.png 85 KB -
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245 votes -
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32 votes
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cant play triomes in chromatic cube
The triomes in the cube have a different art style so I can't put them in my deck despite this event should be phantom. I don't own the triomes and I don't want to pay 600 gems to get an art upgrade for a phantom event ????
52 votes -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.28 votes -
Draft loss bug
Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player
86 votes -
Midweek Magic Card Reward Display Bug
After winning the event: Midweek Magic: Phantom Sealed Faceoff - Midnight Hunt for the first time I should receive a card. The reward however is not displayed and it takes multiple clicks on the "Claim" button to proceed. I can't even confirm whether I have gotten a reward at all.
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Captura de pantalla 2023-11-01 101509.png 760 KB -
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no reward.png 1842 KB -
MWM.jpg 498 KB -
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crash 2.png 1729 KB -
crash.png 1709 KB
99 votes -
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Quick Draft Quest No Progression
I decided to spend some of my gold to do the Quick Draft Quest (the blue one) and started a WOE Quick Draft event. After playing 3 matches I went to check on my quest progression, since I didn't get the reward prompt, only to find out that it's still at 0/3. Immensely disappointed as I won't have enough gold this month to do another draft and get the Halloween pet, so I'd have to wait a whole other month to attempt to do this quest again.
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Screenshot_20231014_150928_Magic.jpg 964 KB -
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Screenshot 2023-10-10 at 1.27.43 PM.png 5500 KB -
Screenshot 2023-10-10 at 1.27.29 PM.png 5558 KB
105 votes -
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Win recorded as loss
I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.
43 votes -
Not recibe experience
I am not receibing experience fron quest and daily wins since yesterday
16 votes -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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Screenshot 2023-04-18 104408.png 1739 KB -
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daily.PNG 3141 KB -
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UTC_Log - 04-18-2023 12.46.21.log 3924 KB -
daily not working.PNG 3857 KB -
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Daily mission.png 3141 KB -
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Log20230418_073107.log 2091 KB
285 votes -
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Starter Deck Duel
Despite winning 3 games in Starter Deck Duel mode with the Black and White deck it did not show up in my Starter Decks.
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missing2.jpg 315 KB -
MISSING.jpg 228 KB -
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mtg bug 2.jpg 285 KB -
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326 votes -
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crash with "artifact remix Draft"
the system crashes every time i try to start the draft.
11 votes -
Jump in mission
There is a mission where you have to complete jump in 3 times, I did it once yesterday but after some time it went back to 0, the tokens are 1000g a piece I would very much like to finish the mission, thank you
52 votes -
15 votes
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Prairie Dog multiple activations don't work
I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3
24 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
8 votes -
Arena Hangs trying to join draft
Trying to join a Duskmourn Premier draft using a draft token. First time it came up with me as only person in the queue, then hung. After a minute or so, I clicked out of and back into Arena - showed the Microsoft "Not Responding" error message. So I selected Close the program. Re-booted and tried again. Application starts fine, click on Duskmourn Limited - I see that there is a Resume option for Premier draft. Click on it, then click Start Draft, and the program just hangs "Waiting for the Server". Have to force quit (tried multiple times now).…
5 votes -
draft creatures
does not display power or toughness on creatures in draft for duskmore
im going into this blind help2 votes -
Cannot sideboard between games 2 and 3 in the best of three standard event.
I cannot sideboard between games 2 and 3 during the best of three standard events. It shows my sideboard but does not add the cards to my deck when I select them. This issue is occurring on iOS and happens every time I have tried in multiple events, even when restarting the app during the bugged sideboarding time.
11 votes -
Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
9 votes
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