Skip to content

MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


Bug/Product Suggestion Details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

1412 results found

  1. Cards changing during drafts

    During my first SNC draft, I picked a Psychic Pickpocket P1P4. However, what showed up in my pool was a Brokers Veteran. I figured I had just misclicked.

    However, after completing the draft and building my deck, I encountered a server error and had to build my deck again. This time, the Psychic Pickpocket was in my pool, and the Brokers Veretan was not.

    Parsing my logs with 17Lands.com (attached), I see two separate draft pools. This was pretty bizarre, it may have affected my picks but I'm mostly concerned about the integrity of the draft format.

    1,747 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    143 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Can't Edit Draft/Sealed Decks

    I there is no button to edit my deck in my AFR quick draft.

    1,428 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    813 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. 2023 Decathlon 2: Pauper event is bugged

    2023 Decathlon 2: Pauper event is bugged
    https://magic.wizards.com/en/news/mtg-arena/2023-arena-decathlon?utm_medium=product&utm_source=arena#:~:text=January%204%2C%202023)-,Decathlon%202%3A%20Pauper,Start%3A%20January%201%2C%202023,-%2C%208%20a.m
    It's supposed to be historic pauper, per the announcement, but it only allows Standard pauper decks and rejects a deck which contains only commons (many of which are historic and not standard)

    31 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    10 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Decathalon: On The Edge doesnt allow BRO

    Decathalon: On The Edge event doesnt allow cards from BRO as stated.

    25 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. DMU Premier Draft Disappeared

    I had an Premier Draft in progress. When I opened the client to continue it, a screen popped up showing me 100 Gems and a DMU pack. The Premier Draft option for DMU is missing from the client and I cannot continue the draft. I would like a refund of the entry fee. I have screenshots, but for some reason this feedback tool won't let me upload any of them. PNG and JPG are both unsupported?

    27 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    12 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Unable to choose second pack: Jumpstart: Jump In!

    I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.

    On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.

    …

    254 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    112 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Incorrect number of card styles rewarded for Yawning Portal

    I have played in a number of the Yawning Portal Events, and twice when losing I only recieved 1 card style, despite the rewards showing I should have recieved 2. Ultimatly I am missing 2 card styles.

    277 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    243 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. alchemy historic changes

    This change for historic is outrageous. Why should the historic card pool be nerfed for this fancy new separate standard mode?

    This change is just plain stupid and kills mtga for me.
    No new changes to the client for years, no introduction of existing table top modes. The client crashes at random times since 2 or 3 patches ago.

    It would be far better to clean up your mess before expanding onto it and dragging the only worthwhile thing for me down with it.

    I' am currently considering dropping mtga all together when alchemy goes live

    215 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Daily Wins Didn't Reset

    The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.

    314 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    115 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Can't enter Premier Draft

    After finishing a Premier Draft two days ago, the game seems to think I'm still in it, as it prompts me to "Resume".

    But, if I click that, the game crashes by getting stuck on a (non-moving) "Waiting for the server..." screen. This happens both on PC and Android.

    I've tried a couple of times on both systems, always with the same result. Reinstalling did not help either. Joining ranked play works as normal. I've attached a screenshot from my Android phone.

    I've opened a ticket https://mtgarena-support.wizards.com/hc/en-us/requests/2841042 just to be told that I should reopen it here. Your other system…

    18 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    13 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. DMU Premier Draft Event stuck waiting for server

    My DMU Premier Draft ended, and I claimed the reward. However, the client thinks I am still in the event (says "Resume" on the home page). When I try to click it to enter another Premier Draft, I get a black screen with the message "Waiting for the Server" over the wheel of death indefinitely. I have to restart the whole client and then I'm back where I started, with the event saying "Resume." It doesn't say "Resume" if I click through the event menu, but I still get stuck on the "Waiting for the Server" screen.

    Other events seem…

    20 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    11 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Magic 30: Mixed-Up Premier Draft - Server Timeout at Start of Draft

    Paid to enter the draft then immediately received "Waiting for server" timeout. By the time I was able to restart & re-enter the draft, my first 5 or 6 picks had already been auto-picked.

    12 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    8 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Decathlon 10 doesn't show the token in rewards

    Winning Decathlon 10: ON the Edge doesn't show the token in rewards.

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Game crashes and closes after clicking Premier Draft 

    1.  I finished my last Premier Draft game and the game crashed when I was about to retrieve my prize, now the Premier Draft continues to show "Resume", but if I click it, the game crashes again, and now I am unable to join Premier Draft events.

    2.   This happened on PC.

    3.   While clicking Premier Draft, the game crashes instead of allowing me to start a new one.

    4.   The game should give the reward for the finished draft and then allow you to begin a new one.

    5. No relevant screenshots/videos

    6.  No workaround, found.
    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. can't resume premier draft DMU

    I can't open the premier draft play mode, It crashes to "waiting for the server" and doesn't ever load at all. I had an ongoing draft and the server lost connection at I claimed my draft, now it thinks I'm still in there and says "resume", but when I open it it says "waiting for server" and does not ever connect

    I uninstalled and reinstalled arena trying to fix it but nothing has worked. can you fix this on your end?
    I haven't been able to draft the new set without issue at all yet.

    all other play modes with…

    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Decathlon Event 2 is locked to Standard Pauper

    The Decathlon Pauper event is locked to Standard Pauper. It is advertised as historic pauper. This needs to be corrected

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Premier draft went missing

    My in-progress premier draft went missing after updates. Just Alchemy garbage available, and I'd like my 1-0 Archangel deck back, please.

    15 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. decathalon

    Decathalon only lets you use standard legal cards in pauper deck.

    Event is advertised as Historic Pauper. I crafted a Historic Pauper deck, paid the entry to play, could not play with my Historic Pauper deck because it only allows standard cards. Please fix this.

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. My opponent used ’Boseiju, Who Endures‘， and I cant put my wastes to my battlefiled Both the 'Untapped' and the screenshots illustrate this

    My opponent used ’Boseiju, Who Endures‘， and I cant put my wastes to my battlefiled
    Both the 'Untapped' and the screenshots illustrate this, and the log （cutted）were provided.
    please reply to me ASAP.

    5 votes

    We're glad you're here

    Please sign in to leave feedback