MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Can't Edit Draft/Sealed Decks

    I there is no button to edit my deck in my AFR quick draft.

    1,355 votes

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    804 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. Incorrect number of card styles rewarded for Yawning Portal

    I have played in a number of the Yawning Portal Events, and twice when losing I only recieved 1 card style, despite the rewards showing I should have recieved 2. Ultimatly I am missing 2 card styles.

    267 votes

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    243 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Daily Wins Didn't Reset

    The daily wins didn't reset for the day. I previously had 7 completed Daily Wins and it gave me a new daily quest though it didn't reset the Daily Wins.

    300 votes

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    114 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. 154 votes

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    105 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. jump in

    I can't choose the second package of the jump in event
    PC user

    117 votes

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    41 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unable to choose second pack: Jumpstart: Jump In!

    I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.

    On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.

    64 votes

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    30 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot succesfully edit sealed deck

    After entering a Midnight Hunt sealed event and saving the deck once, the deck can no longer be successfully edited. It simply continues to reflect the first saved iteration of the deck even after editing the deck and clicking 'Done'

    76 votes

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    32 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. Interface did not load after joining game (Mobile)

    331 votes

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    137 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sealed Midnight Hunt

    Can't open my deck at the Sealed Event page for Midnight Hunt to change my build.

    66 votes

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    28 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. innistrad sealed bug

    If you play Innistrad: Midnight Hunt sealed, you cannot edit the sealed deck. Deck Edit button was lost.

    52 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. sealed

    I cannot save, view, or edit my sealed deck after I finished deckbuilding.

    44 votes

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    16 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. 37 votes

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    8 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Jump In Event is stuck at pack 2 selection screen.

    On my 3rd buy in to the new Jump In Event I'm stuck on pack selection pick #2. I selected my pick and clicked confirm, but then the confirm button greyed out and the packs vanished. on Reboot I'm still on the pick pack 2 screen but there are no packs.

    35 votes

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    10 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. 31 votes

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    9 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. 48 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Tibalt avatar bugged out

    My Tibalt avatar is bugged out and when selected randomly shows another avatar in game.

    30 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Jump in event bug

    Hi. Can´t select pre-packet cards in the Jump in event.

    30 votes

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    2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. 23 votes

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    22 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Jump in !, problem

    I paid for the jump in event but I couldn't play it.
    After choosing the first pack, i cant choose the second

    28 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't start the free Ikoria draft

    I keep getting a Network error message in redeeming the free Ikoria draft. I'm on PC.

    24 votes

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    15 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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