MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3727 results found
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Explorer Anthologies
Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:
879 votes -
Remove Digital-Only Cards from the Timeless Format
The timeless format is a big step forward and many players, including myself are excited to start playing it.
However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.
Please consider removing alchemy from Timeless.
198 votes -
psychic frog horizon hideaway event
Suggestion for the horizon hideaway event
Remove the gem paywall, if you cant remove it then greatly reduce the amount of gems needed, why anyone would think its a good idea to make it so users and consumers of your product have to pay a fake currency to be able to pay a temporary fake currency to get limited time offers is astounding to me33 votes -
Touch screen not functional after update
touch screen does not work for many people after the update
726 votes -
Not receiving XP
Not receiving XP from daily win or weekly win rewards. Log file not downloading also. IOS on iPad.
14 votes -
Detailed log missing the Pack 1 Pick 1 entry
Platform: PC, Win11
Steps to reproduce:
1. Enable detailed logging in the Settings under Account > Detailed Logs (Plugin Support)
1. Join a Premiere Draft Event
2. Progress through the drafting process
3. Open the player log located at "C:\Users<Username>\AppData\LocalLow\Wizards Of The Coast\MTGA"
4. Note that the "Draft.Notify" entry exists in the log for all draft picks except the first one.Actual: "Draft.Notify" entry is missing from the detailed log for pack 1 pick 1 of the draft.
Expected: "Draft.Notify" should be present in the detailed log for all packs and picks of the drafting process.
Workarounds: All complicated or…
25 votes -
No XP gain
No XP gain since the release of the update but weekly wins and daily wins still tick up
12 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
502 votes -
Not receiving any XP
I am not receiving any xp from daily or weekly win rewards. See log. I missed a large amount of xp, I expect around 2500 in total. I play on Windows PC client.
9 votes -
searching Energy counter in deck build is not showing any of the energy cards at all anymore
in the deck builder i tried using "{e" to search for cards with energy counters which i believe worked about 6-10 months ago also tried "O:energy" still didnt work which is even written in previous patch notes from 2021 to work in searching for cards with energy counters really need to fix this since a bunch of new energy cards were just released in the new set
10 votes -
Mindslaver / Heist Bug Interaction
I'm on a Mac and I casted Mindslaver and controlled my opponent's next turn in Historic Brawl. They had their commander Grenzo, Crooked Jailer on the battlefield and when his upkeep trigger resolved to Heist my library I couldn't see the cards that I was supposed to choose from. There was nothing for me to click on so I just died from running out of timeouts. I would look into how Mindslaver turn control interacts with Heist.
10 votes -
MTG Arena for Mac on Steam
Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.
71 votes -
Surveil bug while casting K'rrik.
Surveil bug while casting K'rrik. After casting, stuck between choosing how to case K'rrik and asked to Surveil. Could not make any chose. Buttons would not do anything. Lost game because of timeout.
8 votes -
Heist
You guys really screwed the pooch with this heist mechanic. Could you have come up with something more ******* annoying? Absolutely braindead design.
7 votes -
Adding an event for Timeless/Timeless Classic event
Can we get a timeless or timeless classic event?
We'd like to earn packs and gems like we do Standard Event or Historic event.
10 votes -
Add an Official Mythic Leaderboard to MTG Arena
An official Mythic Leaderboard in MTG Arena would greatly enhance the competitive experience by providing players with a clear and transparent ranking system. This feature would allow players to track their progress and see how they stack up against others in real-time, fostering a more engaging and motivating environment. Additionally, it would give the community a tangible way to celebrate top performers and create more excitement around the competitive ladder, similar to the appeal of leaderboards in other popular online games. Implementing this feature would elevate the prestige of reaching Mythic rank and encourage more players to engage with the…
5 votes -
Calamity will only generate 1 token copy of the railway brawler while saddled
- Have 1 Railway brawler on field. Have 1 railway brawler plotted. On next turn, play the plotted railway brawler, then play Calamity, Galloping Inferno. Use Calamity’s mount on railway brawler that did not enter battlefield this turn. Attack with Calamity while mounted. Calamity will only generate 1 token copy of the railway brawler at 20/20 (supposed to create 2 copies)
- On iPhone
- Calamity will only generate 1 token copy of the railway brawler (supposed to create 2 copies) when attacking whilst saddled with railway brawler
- Don’t have
- Don’t have
- None found
10 votes -
Pre-Release Code Cards
Change back the Pre-release kits to allow for up to 5 submissions. I purchased 5 pre-release kits for Bloomburrow in anticipation of being able to both collect the cards physically and redeem the code cards for MTG Arena. For the last 3 sets (MKM, OTJ and MH3) i was able to redeem up to 5 pre-release code cards for those sets. It literally incentivized me to purchase more pre-release kits. And I did so for Bloomburrow expecting this as well. Well instead I got dupped. Didn't see any announcement about them changing this back or it being an error in…
5 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
150 votes -
Experience isn't earned properly for Mastery since yesterday.
No Mastery xp from wins or daily quests has been added to Mastery since the update. It does the animation showing XP gain but the number for Mastery remains stuck at 50/1000.
5 votes
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