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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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3165 results found

  1. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    814 votes

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    296 comments  ·  Product Suggestion  ·  Admin →
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  2. Touch screen not functional after update

    touch screen does not work for many people after the update

    675 votes

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    379 comments  ·  Product Suggestion  ·  Admin →
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  3. ipad overheat

    Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client

    495 votes

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    143 comments  ·  Product Suggestion  ·  Admin →
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  4. Add deck type "Friendly Brawl Rebalanced" to direct challenge

    At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."

    All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."

    Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.

    This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…

    131 votes

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    8 comments  ·  Product Suggestion  ·  Admin →
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  5. MTG Arena for Mac on Steam

    Please release MTG Arena for Mac on Steam. Currently MTG Arena itself is supported on Mac, but can only be installed on Epic. Adding it to Steam would make it easier for me to recommend, especially to friends and family that are less familiar with gaming and have only heard of Steam.

    36 votes

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    15 comments  ·  Product Suggestion  ·  Admin →
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  6. Smart priority stop after opponent's Faerie Mastermind resolving

    If I cast a card draw spell and the opponent responds with Faerie Mastermind, it would be preferable if the game auto-stopped for my priority after the Mastermind resolves (if I have something I can cast/activate). Normally, the game doesn't give a player priority if the top object in the stack is controlled by them, but in this case it's important to be able to cast a removal spell before letting the card draw spell resolve.

    Otherwise, people should activate full control/use a manual phase stop just in case whenever they cast a card draw spell (with castable removal in…

    44 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  7. Missing starter decks

    Missing starter decks
    I can not get all the starter decks and no mission available for the starter decks

    152 votes

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    83 comments  ·  Product Suggestion  ·  Admin →
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  8. Algorithm Improvement

    I'm sure you're getting a lot of complaints about how one-sided your algorithm is not being impartial and often times screwing over players with land draws that should not be happening in a purely random sample - so my complaint can be added to that pile.

    But, an idea for changing the algorithm to improve randomization would be having the program assign a number to each card remaining in a deck and pile shuffling the cards into X amount of piles (let's say 6). It can repeat this process Y amount of times then take the middle of the pile…

    731 votes

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    824 comments  ·  Product Suggestion  ·  Admin →
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  9. A permanent opt-out feature for the in-game "did you have fun" survey

    Hello MTGA players and devs,

    The in-game "did you have fun" question shows up a lot more recently, typically once every three to five games. There's a skip button for those of us that don't want to answer, but then a few games later it just asks us again.

    Would it be possible to get a more permanent skipping feature? Some kind of checkmark in the game settings where we can opt out of being asked?

    Kind regards,

    Daniel

    26 votes

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    19 comments  ·  Product Suggestion  ·  Admin →
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  10. No Card Rewards For Midweek Magic

    For two weeks now, I've not been receiving card rewards when winning the first two games of Midweek Magic. The screen comes up to claim a reward, but no card appears and I can't find any evidence I've received anything. Screenshot attached shows the reward screen with no card appearing. I'm using the mobile app on Android.

    6 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  11. Please revert the change to golden packs

    The change to golden packs is very disappointing to anyone who doesn't play alchemy or historic. While LTR was the most recent set, it felt excusable that golden packs would include LTR cards, especially as purchasing LTR packs contributed to golden pack progress.

    However, now that WOE is the most recent set, and WOE packs are the only ones contributing to golden pack progress, it's really frustrating knowing that I will be "rewarded" for buying standard-legal packs by being given cards that I have zero use for.

    The announcement posted today says that the LTR cards will be present to…

    11 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  12. Starter Deck

    Please fix the counter under the starter deck, as it goes over 3. The rewards can be linked to each starter deck explicitly

    15 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  13. Please take measures against “Stalling”/「遅延行為」に対して対策をして下さい。

    “Stalling” need to be punished / 「遅延行為」への罰則が必要です。
    The same goes for “AFK” /「放置行為」に対しても同様に必要です。

    4 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  14. Can’t use my deck to battle my friend

    I’m trying to play with my friend in a match of 60cards but it says I can’t . Is it because of my iPhone and his android? Like the two have difficulty play with each other.

    6 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  15. Quick draft win recorded as loss.

    Played a quick draft LOTR game, game was a win but recorded as a loss. Log file attached.

    Client: Mac

    12 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  16. Suggestions

    Hi there, suggestion from my side.

    1) Honestly doing 15 wins a day is just too much of a stretch for me as a player. Can they not aggregate a bit of the rewards to reduce it to 10 wins (i.e. Who is incentivized at all to win a game for 25 gold) and make one of the card drops at least a guaranteed rare card?

    2) Making duplicate protection available to uncommon and common. There are just too many magic cards out there, by doing this allows us to complete our collection a bit better.

    3) I don't know…

    3 votes

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    2 comments  ·  Product Suggestion  ·  Admin →
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  17. product suggestion

    I've been playing Arena since closed beta, and have finally run out of patience. I want to love this client and product, but it is so unoptimised and unreliable across Windows, Mac, and Android that I give up.

    My product suggestion is to please put more people onto your dev team.

    5 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  18. Bug with Wilds of Eldraine Draft on PC

    Hi, I believe I just experienced a bug with my Wilds of Eldraine draft I was 1-2 in my premier draft and as I won my second game to be 2-2 instead of giving me the option to continue playing for my third game it just gave me a loss for some reason but still counted the win I just got to put me at 2-2 for purposes of prizes. I am playing on PC would appreciate a response thanks

    3 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  19. Starter Decks

    Missing Starter Decks

    I haven't played for a while and now when I came back, I went to see the starter decks to start building my collection again.
    I'm missing Balancing Act, Ignite the Forge, On the Hunt, and Spellweaver. How can I get the starter decks?

    11 votes

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    0 comments  ·  Product Suggestion  ·  Admin →
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  20. Convoke/Casualty Bug - Caetus, Sea Tyrant of Segovia + any card with casualty

    1. Give us the steps to reproduce the bug

    -Play and flip Invasion of Segovia
    -Play a non-creature spell with casualty, and use your creatures to convoke it with
    -The creatures you used to pay the convoke cost are not able to be selected to be sacrificed for the convoke (I was holding full control)

    1. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    PC

    1. Enter the actual results you’re experiencing

    If you play a spell with casualty that has convoke from Caetus, you are not able to sacrifice creatures used to pay the convoke cost with for casualty.

    1. …
    9 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues