MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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162 results found
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Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
26 votes -
End of Season Rewards Not Being Received After Opening Packs
Hello, today I received my Mythic rewards for the June ranked constructed bug that occurred earlier this month with 10 packs plus gold and two card sleeves. When I tried to open the 10 packs (generic blue covers with the logo), none of the packs displayed any cards. I'm seeing others on here having the same/similar issues. Was there another bug with the ranking system this month?
19 votes -
Game Length to "count" as a game in Timeless
Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.
11 votes -
Cannot edit decks
When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.
11 votes -
Cube Draft Economics
Currently, Cube Drafts cost the same as Premier Drafts and provide the same placement rewards, but since Cubes are Phantom, it is significantly less economical to Cube Draft. This means that it rarely makes sense to participate in Cube, and feels significantly worse when you do participate and perform poorly. I suggest making some change so that Cube feels like an equally good use of resources compared to a Premier Draft. This could be reducing the cost of entry, increasing rewards (particularly for lower win counts), or even allowing players to keep their drafted cards.
7 votes -
Issue with Mythic rewards at end of season
Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.
10 votes -
Rigged Arena
What’s happening in Arena makes no sense at all. I only play Draft mode, and after several days of winning streaks and solid victories—building practically the same decks—suddenly I’M ONLY DRAWING LANDS. And I’m not talking about a single game; I’m talking about at least 10–15 games. And this has been happening to me for the 3–4 years I’ve been playing Arena. It’s very obvious what you’re doing—it’s not even that the opponent has a good deck; it’s that the draw algorithm automatically screws you over when you’re on a winning streak. Please, don’t ruin such a beautiful and legendary…
13 votes -
Free Foundations Phantom Draft rewaed
I finished the Free Foundations Phantom Premier Draft with a 6-3 result and didn't receive any reward.
9 votes -
ALGORITHM NEEDS TO GO AWAY
GET RID OF THE ALGORITHM! Balance the game with the ban list like the good lord intended. You have collected enough of my money to hear me out on this. I’m sick of crafting decks just for them to be targeted by the same cards over and over. How is that fun? Remove the algorithm and let us play the game.
13 votes -
******** I WILL NEVER SPEND ANOTHER DIME HERE ... TILL ONE OF YOU *** BOIS LEARN MATH(RIGGED SHUFFLER)
whenever I CAN PLAY THE PERSON WITHOUT INTERFERENCE FROM PC LMK
YOUR ARE PLAYING 3 PEOPLE EVERY ROUND
YOUR DRAFT GAMES ARE RIGGED LOADED WITH BOTS THAT HAVE READY MADE DECKS
YOUR SHUFFLER IS SO RIGGED I CAN PREDICT 1ST 5 CARDS DRAWN BY LOOKING AT FIRST 7 CARDS
YOUR SO GREEDY YOU DOUBLE FACED SPIDER HEROS WITH SPIDERMAN LAME AS ***
AND I WANTED YOU BUNCH OF JEWS TO KNOW MAGIC IS NOT GAZAyou will all be seen as thieves in the next life jew firewood
2 votes -
Make the Auto-Pass button actually Auto-Pass
Why doesn't the Auto-Pass button auto-pass the turn?
Seriously, when I click Auto-Pass, why does it continue to stop the game at every single possible trigger to manually ask me if I want to use my Giant Growth on an opponent's creature for the 84th time this turn? What is the point of this button when it doesn't do what it says it does?!
5 votes -
Brawl matchmaking (if not ranked, score the decks)
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…
12 votes -
Disappointed in planar cube pricing
I am very disappointed to see that the new planar cube is priced the same as non-phantom events. I simply cannot justify spending the same entry fee for a phantom event that I would spend on a non-phantom event like booster draft. I know the cube designers are very passionate about creating an interesting, fun, and highly repeatable experience. It is disrespectful of the work they put in designing this cube to price this event in a way discourages players from repeatedly playing these events. I hope that in the future wizards will return to pricing phantom events in a…
4 votes -
Loop detector
When we play in person, we can demonstrate a loop and specify how many times we want to repeat that loop. I love building durdly decks or decks that combo off and I can't really play them on Arena without timing out. As a seasoned software engineer, I think this would be feasible in the Arena game engine with little overhead. I envision a tracker that looks for loops and when it notices one occuring a number of times over some threshold, asks the user how many more times they would like to repeat the loop ( 0 or more…
6 votes -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
11 votes -
Fix your **** shuffler.
Just fix it. Nobody likes it. I spend several hundred dollars a month with Wizards and I'm getting sick of it.
4 votes -
Incorrect rules for character cards causing loss of turn
Playing marvel jump in
Player had Whiplash card, John walker, and another card
They were able to equip whiplash with the token equipment “sturdy shield” and they attacked only with whiplash which they shouldn’t have been able toAfter the attack resolved it appeared to switch to my turn but it immediately went to their turn again without me taking an action in a second
I also don’t think the health gain worked for whiplash1 vote -
Land Notifier
I would like there to be an option when you concede a game that it is due to land. Not because you're being a spoiled sport. It's no fun to draw all land or no land for the entire game. And I would like to be able to tell my oponent at the top of the game when you're mulliganing that the reason why/
in addition, you should update your poll about "Did you have fun this match?" The data you get doesn't help and is skewed. You Should find out why we didn't have fun. I would be that…
3 votes -
first of please make a format free of alchemy cards and many other ideas.
- First of please make a format free of alchemy cards, i dont care if i have to wait 1hr between games, those cards are the most broken, bad design and toxic play patterns.
- Ban or restrict strip mine and give us wasteland, there is a reason its ban or restricted in every other format. it leavs no counter play and no agency.
- pay a closer eye to current legacy meta when adding card to the pool, for example since Sewer-veillance Cam was printed a new deck with goblin welder has emerged. or add aluren the new hotness in show and…
4 votes -
Rigged
How can you call this magic the gathering? This is nothing more than money-grubbing. I could have the best possible deck that I've ever drafted and go Owen three, and later draft mediocre at best and win all seven rounds. I don't think you mother f****** really understand him just how smart the players are. If your response is that the money speaks for itself, just remember that you're cheapening every other instance of this game by allowing this one to be this f***** up. In all seriousness, stop ruining my favorite game you f****** ********.
3 votes
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