MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. wrong end of Season rewards

    Received 7 Zendikar packs rather than the correct Kaldheim packs as end of season rewards. Suggestion for fix would be to replace the wrong 7 with the right 7.

    79 votes

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    8 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ban Ugin

    If Ugin hits the board the game is over. Literally impossible to play around for most decks.

    45 votes

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    29 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  3. ストリクスヘイヴンマスタリー

    ストリクスヘイヴンのマスタリーが始まって、何戦かプレイしたら、クエストが表示されなくなった。(ストリクスヘイヴン実装直後は表示されていた。)

    19 votes

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    3 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  4. Permanent Historic Brawl

    Historic Brawl and other singleton based formats that have appeared on the Friday Night Magic events should be made a permanent play option, and there should be some ranking or competitive way to play these formats to help combat hastily conceded games. Historic brawl in particular would help provide another format beyond normal Historic to use non-Standard cards.

    57 votes

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    8 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ban Tibalt Trickery

    Turn two Ulamog, Ugin, Genesis Ultimatum, etc. Who thought this was a good idea? Love the idea of a red counter with a drawback, but the wording should have been an opponent's spell. Turned a good idea into a sigh worthy trend.

    18 votes

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    7 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  6. gameplay bug regarding daily quests

    Daily quests disappeared along with win total wheel. rewards were also not distributed.

    16 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Titan's Nest

    The Titan's Nest implementation on Arena takes so long per activation that it can easily cause you to time out. This is an ability designed to be used many times a turn -- please do one or more of the following:

    — Remove the pause after each activation

    — Prevent the timer from counting down during the pause

    — Have "Auto Pay" prioritize cards in graveyard over tapping lands (so we don't have to manually tap for all but the last card in a turn)

    31 votes

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    7 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  8. Banning scute swarm

    Scute swarm has become outrageous card to play against. It is a card that once it gets going it is hard to get rid of and only way to stop it is with a board wipe. Logical it should be banned.

    32 votes

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    4 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Historic Brawl Forever

    Historic Brawl is so much more fun than regular Brawl. The larger selection of cards makes it feel more like commander! It's a great way to use older cards other than just playing Historic matches.

    26 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Daily Quests gone, Strixhaven sleeves not working.

    Two issues:

    My Daily Quests, Friends list, etc. at bottom of home screen is gone.

    When I go to change sleeves, where the five college sleeves should be, there are 5 standard card backs.

    8 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  11. No aparecen las misiones

    No aparecen los círculos de las misiones y victorias diarias, semanales ni el de maestría. Tanto en PC, como en Android, está así desde esta mañana 16/04/2021 a las 11:00 AM

    8 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. Daily Quests vanished

    I played some games this morning before the STX update and everything was working fine. This evening, after the update, my friends list, daily quests, set mastery are all gone, or at least invisible.

    7 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  13. Kill the Mill

    I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a battle…

    22 votes

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    7 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  14. Quest HUD is missing, after a Limited Premier Draft Strixhaven

    After I finished my draft, the whole quest mastery progress HUD is missing... went on my mobile, it does not show.

    I dont receive notifications for wining.

    7 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug with new magic the gathering update. Can't see my progress on dailies.

    So I updated my PC to the new update of Maigc the Gathering Arena, and I played a few games to do my dailies. Then after I finished doing them. I can't see my dailies, friendslist or mastery/battle pass progress. But I can still play games and edit decks. But I'm just unable to see dailies and stuff

    6 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  16. Black screen just before homepage

    Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)

    5 votes

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    3 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2v2

    Hi!

    I would really love to get more of my friends playing with me online. I am sure that adding a 2v2 mode would be a lot of fun and a good way to get my friends playing. Right now if you wanna play with friends you play a couple of games and then you get bored. But playing with each other would be a lot more fun and I'm sure would make me pull some all-nighters :D.

    Hoping I can get some balls rolling this way :)

    Cheers!

    Edwin

    16 votes

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    7 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not recieving any rewards for winning games + no quests shown in main menu

    Hello I have a big issue as at the moment - I have one many games in standard and ranked and I have not recieved ANY rewards - absolutely zero gold and xp for my wins. I also cannot see any quests in the main menu.
    I have spent on the pre release for the pack for strixhaven.

    I would like my gold and xp given compensation for the games I did not recieve rewards for and if possible the quests to be fixed.

    Thank you.

    6 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can’t attack on iOS

    I was in a match between 11:30-11:55 CT on March 27th. Against an opponent who had an Azorious control deck.

    We were deep into the game, 10+ turns. When I tried to attack with a Vampire of the Dire Moon and Varragoth. I also had a Tergrid’s Lantern out. The only option I had was Attack All or No Attack. Didn’t matter how many times I clicked on my creatures. I wanted to just attack with Varragoth. But even when I clicked Attack All, nothing happened. I minimized and relaunched the app. I closed and reopened it. I tried No…

    6 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  20. Deadly Brew combined with Claim the Firstborn/Akroan War/... does not trigger second half of the effect


    1.  Give us the steps to reproduce the bug:
      

    Make sure there is a permanent in the graveyard. Cast "Claim the firstborn" on opponent's creature. Cast "Deadly Brew". Sacrifice the claimed creature.


    1.  Note which platform you’re using (PC, Mac, Android, or iOS)
      

    PC


    1.  Enter the actual results you’re experiencing
      

    You then do not get the option to bring a permanent back from the graveyard to your hand.


    1.  Enter the expected results of the feature
      

    As I sacrificed a creature to "Deadly Brew" I should be allowed to bring a permanent from the graveyard to my hand. I double checked that a…

    4 votes

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    1 comment  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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