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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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8934 results found

  1. Sideboard

    I can’t sideboard in any card

    316 votes
    74 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. ナンバリングの相手にたいしてもハンデがあり過ぎ

    ハンデをやりすぎ。

    21 votes
    1030 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. xp not rewarded for quest completion bloomburrow

    Completed a daily quest for after buying mastery pass for bloomburrow. Only 250 Xp rewarded, not the 500 Xp. Mac platform.

    331 votes
    48 comments  ·  Gameplay  ·  Admin →
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  4. Friend Match and Direct Match are doesnt work after update

    Friend Match and Direct Match are doesnt work after update

    1,176 votes
    246 comments  ·  Gameplay  ·  Admin →
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  5. Sideboard

    1. Playing Bo3 standard ranked
    2. iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
    3. Expected: Able to sideboard freely without issues.
    4. No screenshots.
    5. No workaround.
    188 votes
    20 comments  ·  Gameplay  ·  Admin →
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  6. Multiple exhaust activations

    I just played my first aetherdrift draft and my opponent was able to use there exhaust ability on the same creature multiple times without an elvish refueler out. I had one out but they never did and were able to exhaust there creature twice without it ability being refreshed in any other way

    47 votes
    14 comments  ·  Gameplay  ·  Admin →
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  7. Elvish Refueler Bugged

    Elvish Refueler not working as intended not allowed to continually exhaust it once per turn as the card allows. Lost premier game due to this and want a refund on the draft.

    49 votes
    9 comments  ·  Gameplay  ·  Admin →
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  8. Bestow Bug on Mobile

    I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
    The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
    In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…

    227 votes
    7 comments  ·  Gameplay  ·  Admin →
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  9. Can’t sideboard

    I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…

    112 votes
    49 comments  ·  Gameplay  ·  Admin →
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  10. Elvish Refueler's ability is (I think) bugged

    During the first match of a limited match, I activated Elvish refueler's Exhaust ability during my opponent's turn. Then, during my turn, I activated it again (because it was the first activation during my turn, and her ability says you can use exhaust abilities as though they haven't been activated if you haven't exhausted yet during your turn). It worked fine. Then my opponent cast a vehicle that exiled my elvish refueler until it left the battlefield. I exiled that vehicle, so my elvish refueler came back. I was able to use her exhaust ability again on my opponent's turn,…

    45 votes
    1 comment  ·  Gameplay  ·  Admin →
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  11. didn't receive achievement from the new achievements update

    I didn't receive the Power Nine achievement.
    It says "cast a card from the power nine."
    I used that blue bird to conjure the power nine in my deck. I drew and casted "Ancestral Recall."
    It didn't register.
    I didn't get that achievement.

    32 votes
    12 comments  ·  Gameplay  ·  Admin →
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  12. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    133 votes
    1 comment  ·  Gameplay  ·  Admin →
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  13. Exhaust elvish refueler

    An opponent just exhausted their creature on my turn after I played an elvish refueler. Given the text says "you may activate exhaust abilities", it should not apply to my opponent on my turn as well.

    37 votes
    4 comments  ·  Gameplay  ·  Admin →
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  14. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes
    9 comments  ·  Gameplay  ·  Admin →
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  15. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    74 votes
    22 comments  ·  Gameplay  ·  Admin →
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  16. Match resulted in a Draw despite winning

    Game is calling draw just before final blows and match ends

    I have reported this before with no results or feed back.

    27 votes
    4 comments  ·  Gameplay  ·  Admin →
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  17. Unable to use Mazemind Tome Artstyle despite owning the same set of card

    Today's daily deal had the Parallax "Foundations" version of card Mazemind Tome.
    I have the regular Foundations version of the card so I purchased the parallax version and went to my collection to apply it and it is not available. I have included a screen shot of the store showing it was purchased and no longer available. And another screen shot showing my collection with the regular Foundations card but not the parallax version I just purchased.

    43 votes
    9 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  18. Bug Guidelight Pathmaker - Dune Drifter

    Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)

    18 votes
    11 comments  ·  Gameplay  ·  Admin →
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  19. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    570 votes
    198 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. Duplicate Cards in Arena Cube

    Multiple of the same card (I saw two Last Rides, and multiple lands) are going around in draft in cube which should only be singleton

    16 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues