Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".
Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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Kerach#48134
commented
PC & iOS - same error message. Like others, I tried the suggested fixes - no dice.
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Julinho do MTG#59906
commented
After the updte of 12/12/2023 on PC/Android i cant log in my acc. I don't know. I testei even on my friend PC.
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ACelestialBody#45541
commented
Same here, across platforms and after reinstalling. Definitely server or program side.
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GWJKarnak#60453
commented
I tried Epic, Steam, and a straight Windows install with no luck, then deleted all the folders I installed them into and tried again. Restarted multiple times. Tried turning off my antivirus, did everything the useless website said and still NOTHING. Does Wizards care? No. They just fired 1100 of their own people, some, very likely from the Arena team. I have no faith they will fix it either so I guess that's several years of my life, money and entertainment down the drain.
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ややさん#57998
commented
same error has occurred in Android. Please fix it asap.
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daisukekatosan#73345
commented
I am also experiencing this error. I have deleted the game and reinstalled 5 times on my android and also 5 times on my computer. Same error every single time. I normally play every single day, this is really upsetting that wizards is not acknowledging this error.
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daisukekatosan#73345
commented
I am also experiencing this error. I have deleted the game and reinstalled 5 times on my android and also 5 times on my computer. Same error every single time. I normally play every single day, this is really upsetting that wizards is not acknowledging this error.
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DotsDotsDots2000#78971
commented
This all start for me yesterday (December 22 2023) and I can’t use arena neither on my computer or my phone it seems to be a server issue on Wizards end. As well admins please don’t just tell people go to the support pages you have. They don’t have solutions to the problem most likely these are bots but please give us actual support. I’ve reinstalled the app and the issue persists I’ve read some mention of deleting a manifest file fixed the issue I’m probably going to try that later today but with so many people dealing with this bs wizards has to make a patch to fix it or at the very least an apology to acknowledge the problem.
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Vulgar36#99778
commented
Same here. Uninstalled and reinstalled on the PC and tried installing on my iPad... nothings worked.
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GullySeagull#72374
commented
Also stopping me from logging in on Windows. Reinstall did not work, editing proxy settings did not work.
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garo_the_HH#55671
commented
Same problem. Mine shows 2023.33.0 in the corner when it tries to open the game.
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FoundryStreetDenizen#82316
commented
We can't open the game.
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mochesmo#53608
commented
I get stuck on the login screen. I’ve tried deleting and reinstalling the game but still get the same error and can’t play.
Error.
Error updating data:
Please check your connection and try again. -
MechanicalMech#26533
commented
Same problem. Prompt and reliable IT support from Wizards as always.
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FatherManDingo#29950
commented
Same issue here 🤦🏿♂️
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Card_Colossus#35234
commented
Unable to log in on IOS since update. IOS is current, uninstalled and reinstalled app. Does not work on WiFi or cellular data.
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ReTroClan#78932
commented
I've tried everything and nothing works. So much money I've spent lost basically.
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Waxeater#21102
commented
Same Issue, unable to login after update
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IcySalvo#29900
commented
This is the first time a bug like this has even affected my device. I don't understand how they could overlook something like this. Tried everything I could, but alas, no progress.
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Sena#87177
commented
I got same error message on PC, Android, and iPad. I uninstalled and re-installed MTGA but this problem was not solved.