Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Log20210129_054116.log 15 KB -
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IXI Le Prof IXI#94528
commented
Lost two games in major draft with this issue. How can i get my 10k gold back ? Which logs do i need to provide ? I followed the link https://mtgarena-support.wizards.com/hc/en-us/articles/360000726823-Creating-Log-Files but i can not find anything else but "utc logs"
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Uvarigh#08665
commented
This bug costed me a Traditional Historic Event, I had to restart the app to get the report log so I hope it shows
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KennysKitchen#96820
commented
I was playing last night finishing out the last battle pass, but since downloading & installing the updates today, the ONLY thing I get when I open MTGA is a black screen and the MTGA cursor. Already uninstalled & reinstalled once, no change.
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Littlefinger#28442
commented
One game then Black screen, then restart 3 times before getting in. On Mac via Epic Games.
Also multiple crashes when trying to start games or navigating into a draft.
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mountgw#53033
commented
File: UTC_Log - 06-25-2020 20.34.41.log
Upgraded, logged in, played one match. At the end of the match, went to black screen with cursor and hung there.... waited several minutes, then killed the client using task manager.File: UTC_Log - 06-25-2020 20.50.23.log
Next log ins, black screen with cursor, no sound... hung there for many minutes.Note: also, while black screen is displaying, GPU usage is at 20% to 30%
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Littlefinger#28442
commented
One game then Black screen, then restart 3 times before getting in. On Mac via Epic Games.
Also multiple crashes when trying to start games or navigating into a draft.
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Gutpile#81062
commented
Getting it from time to time.
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Roupe#49661
commented
Happened inside a game in draft
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Derpynarwhal#54915
commented
Black screen occurred at 5:58 P.M. Eastern Time after playing second game. Player.log file attached.
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Ayka#19431
commented
and sometimes i go to store and when i clicked on "home" again i cant see the quests or play any games
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gortar#24709
commented
If you want play change language in english, crash will stop but still black screen sometimes.
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Haridas108#10643
commented
not blank
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PeteyC#81461
commented
Getting the black screen, not every time I open it but most of the time.
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LuciusX#16372
commented
Black screen after playing two games of a sealed event
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Haridas108#10643
commented
not blank
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Apathetic#27505
commented
blk scrn
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Zedine#59250
commented
Black screen, game loss, and also visual bug while drafting
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mmohr#71632
commented
Black screen after every match
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Haridas108#10643
commented
Black screen after playing maybe 10 games in ranked bo3 after update. It just stopped working and have now black screen.
Cannot upload .log file because it has 40 mb. If I .zip it your site doesn't accept it. Well done.
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Turko#35856
commented
It happened 3 times, first one mid drafting, losing some picks,the secondone after completing draft deck building, and third one during mid game of one those draft, missing 2 turns and costing the match.