Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Paolsac#35583
commented
I lost two game in draft premiere of set base 2021 because after I keep MTGA go down and doesn't start again
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Proud#39707
commented
I can't attach the log files. When I post the comment, it doesn't save the files to the comment.
If you have another way for me to get them to you (email, HTML form) let me know
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Shadoowned#48742
commented
Black screen on startup. The app just sits there, I can move the mouse etc, no crash.
One thing to note: Running as administrator fixes this issue and it works fine. -
Proud#39707
commented
Note I have also seen this issue and not have it crash the game client.
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Samaless#83541
commented
Hello i lost my token of close deck for inespered close of mtg arena, the game close again and again
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Pimmelberger666#11066
commented
Starting the game- ist crashes down
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ChaosSlave51#68784
commented
I did not have this problem initially. I was able to complete a sealed torment. Then i went to make a deck. I was getting server issues redeeming wildcards and saving a deck. I think eventually it saved my deck 3 times. After that I closed and reopened. I then got the black screen every reopen.
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ferrarix#85279
commented
Hello
I've lost 3% on mythic
unable to start a game!
4 loss without being able to play -
Zulwarn88#35119
commented
I am having same issue as Epticrin....black screen with orange cursor. SOmetimes it will load and other times its just totally black. Only happened after M21 update today. Before it was running totally fine.
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Someguy1332#53748
commented
Same thing here. This caused me to lose a draft match so I hope I get refunded.
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thepostmanQC#07800
commented
Last crash log
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GrimReaper#07133
commented
Unplayable since the M21 update. from about 10 atempts I was only able to finish 1 (ONE) game. The game stops and then closes itself. I can not rejoin without immediatly crashing again.
Are those updates not playtested?
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Beneathar#88025
commented
Game crashed for me after a Sealed Game. After that, the game tried to start and ended up in a black screen. Since then i only get Black screen and i'm unable to acess the game.
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MTG Arena Admin#43433
commented
We are investigating reports of players experience a "black screen" after the 1.09.00 June 25 Game Update for the release of Core Set 2021.
If you are experiencing this issue, please submit you game logs below to assist us with tracking the issue. More info on creating a log can be found, here: https://mtgarena-support.wizards.com/hc/en-us/articles/360000726823-Creating-Log-Files
Thank you!
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BiGPese96#66183
commented
I lost 3 Games of my Sealed Token... Nice Wizard hopefully getting it back after its fixed... After starting the games i had black screens and cant connect anymore till the game was over!!!
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Walt_Dafak#52270
commented
Can't finish a single game. I just bought the season pass...
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Epticrin#67043
commented
When I launch the game, I see a black screen with the Arena orange cursor. No sound plays. It did not do this before the M21 update.
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Manuel#50698
commented
Game crash as soon as I start a match. Since M21 update. Can't join until the match as expired.
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Stupido#69685
commented
MTGA crashes when I play the "Circle of loyalty" card. I can only enter the game again when the card is gone
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usufructo#09806
commented
0-3 in draft due continuous disconnection. Will arena refund my investment?