Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Joefeezy#78661
commented
Having issues where I will either get the unity dialog where the game will just shut down mid match or it will lag so bad that I timeout and lose every match. It has become incredibly slow to the point where I haven't been able to play a whole match in several days. Have tried uninstalling and reinstalling a few time, have tried all of the fixes on the troubleshooting page, have also tried other connections to see if it was an internet issue. All to no avail. Have never had issues with the game prior to this. It has always run fine on my pc and internet.
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UTC_Log - 08-09-2020 17.16.30.log 328 KB -
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UTC_Log - 08-09-2020 18.05.28.log 394 KB -
UTC_Log - 08-09-2020 18.11.43.log 262 KB -
UTC_Log - 08-09-2020 18.41.13.log 266 KB -
UTC_Log - 08-09-2020 18.55.20.log 266 KB -
UTC_Log - 08-09-2020 19.09.45.log 580 KB -
UTC_Log - 08-09-2020 19.18.27.log 263 KB
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ChipsAhoyMatey#21969
commented
Losing games due to connection issues. It always has connection issues that just hand you losses in the middle of drafts and ranked play. You try to reconnect and it just sits there for minutes while you forfeit a game you were winning. Terrible customer service on top of it.
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Wylyth#20863
commented
recent crash log
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lanternn#60818
commented
Game crashes randomly. Not real reason for it. Since last update the verifying assets load in takes 5 minutes. With repeated crashes, this means it takes 30ish minutest before I can actually START a game.
I don't think the game is supposed to start up like a lawn mower...
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Scott_inAZ#73606
commented
game stops responding after opponents timer runs out
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ruthere51#03735
commented
I get a crash like every 3rd time I try to start a game - it's unbelievable. And then takes another 5 minutes just to start again. Additionally in the middle of the game I'll just lose connection with the server and have to restart the game, typically running out of time and losing
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Sirriusd16#49216
commented
game keeps crashing, and its no issues on my end! Has crashed multiple times leading to losses! This is unacceptable Wizards
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monarch99#21235
commented
same here, is the issue resolved?
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Alrudion#99247
commented
From 06,08 All time w8 for the server wtf is wrong whit this game agian
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Omae Wa Mou#73554
commented
hello Wizards, my game crashed 3 times during multiple games causing me to lose my matches in draft, can i be refunded for this? especially since i used gems to enter this draft
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allanhowls#85261
commented
I’ve uninstalled and reinstalled Arena and C++ x64. Still nothing but a black screen and pointer.
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CryptidWrangler#03294
commented
Game crashes multiple times at seemingly random points. Sometimes the store, sometimes matches, sometimes deck building. This is a major problem - multiple crashes every time I play.
MacOS - Catalina.
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TeferiTurnThree#97655
commented
I had this same issue except it kept happening after queueing for Brawl. Now I'm having an issue with getting a "waiting for server" screen after assets load before I can start the game. Mac version is still super buggy.
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samey#36134
commented
Hey me AGAIN - just had it crash on a game where I was LITERALLY about to make it into Diamond, I've lost 5 ranked matches due to the crashing can something be done?? Jeez this is absurd and making me regret investing - would WOTC reach out or give some sort of feedback so this doesnt feel like an absurd waste of time!
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samey#36134
commented
Can't go more than one game without the client lagging and eventually crashing on me - obviously I'm not the only one with this issue but the more infuriating thing is not that I've made comments about this before and everyone else is also experiencing these crashes & people are loosing ranked/unranked games - the more annoying thing is the lack of any sort of care or attention from WOTC to this issue
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WOLFHOUND#02960
commented
Keeps crashing on Mac!
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CHEVY#75349
commented
Game continuos crashing
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Bernardus#90972
commented
Having the same issue. Game crashes constantly. When pressing buttons in the UI, when searching for matches, when finding matches, when loading into matches. Even though I reboot frequently and even reinstall the game frequently, the game is borderline unplayable.
Every time I hit "Find Match" now I brace myself for the crash.
I'm happy Arena is finally available on Mac (as a Mac/Linux user), but its less stable than just running the Windows version in WINE.
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Valsvart#72027
commented
I've been having this issue as well today. It has resulted in some losses. I've checked my internet connection, and it is fine as always. This seems to be a new problem for me.
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Chris#42997
commented
Hello, the issue above happened to me as well and resolved as a loss in ranked draft game. I would appreciate 10k gold or 1500 gems to replay the draft. Thank you.