Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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cruzarejo#11694 commented
MTG Arena crashes suddenly during a game. It happens mostly in "official" games, draft and sealed deck. It is impossible to enter the game after that, not even if I reinstall MTG Arena or I reset my PC. It craches always at the VS screen.
In my last Premier Draft, it happend in 3 of 4 games I tried to play, so I lost the draft almost without playing it. I'd like have my coins back jaja
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john4637#88662 commented
Well , i'm not the only one!
Many crashes ,nothing helps! it's a problem for 10 days now!
Games chrashing, in random time im game, it is not possible to reconnect, because its crash again!
Anybody there?????? -
TheDeathKing#48108 commented
I already found myself losing full events when I have full internet but can't enter to the match then I check internet again and it works great and still keep losing and losing all my gold, gems and progress in events because the game is crashing. I just want to play Magic and I can't enjoy playing Magic because the game does not let me even enter battles.
For now I've been lost 5,615 gems and 49,500 gold for nothing because I could not enter matches for no reason. Wizards please fix this I feel awful T_T
I really want back my rewards so I could enjoy playing Magic because I want to and I deserve this as everyone who works hard to keep playing and earn rewards for keep playing.I wish for everyone to enjoy plying Magic because this game is so awsome. I don't want that we would not be able to.
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Jiaho#26022 commented
Enquanto estou a jogar, o jogo vai sistematicamente a baixo e já não consigo voltar a jogar... Podem corrigir?
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Peacebob#98405 commented
I try all the steps here: https://mtgarena-support.wizards.com/hc/en-us/articles/360038311592-Game-Crash-Issues
2 handle this crashes... nothing helps... it's a problem for a week now... wtf wizards? -
NaNaNaNaBatmaaan#25301 commented
i cant atach my logs to this coment. Playing in the mtga spanish version. I had the black screen problem the first day and lost a draft game. After the hotfix tried out again with the same results.
Thank you for your time -
LouBlue#95455 commented
same thing happened to me: crash in a match, I wasn't able to join it afterwards (game crashes on the "ready" animation).
I still can't figure out how the **** is possible that this game keeps having bugs and **** performances...... -
Gilgamesh#02592 commented
hasta cuando se pierden drafts por sus fallos?
solicito reembolso de gemas, no es posible que continúen sus problemas y nosotros sin respuesta. -
Ace#99959 commented
Hi, still face with a black screen since 25th of june. Can you please help ?
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Baxitus#96688 commented
Good Morning,
yesterday the game crashed in a match. It just closed without any feedback. That was after my opponent played a card. Unfortunately, I don't remember what card it was or what colors the opposing deck was ...
Every time I tried to log in again, the game tried to get me back into the match. But whenever the loading process was finished and I should get back to the match, the game crashed again. This went on until my opponent had finished the match and I was allowed to get on the dashboard. In the matches before and after I had no problems. Therefore, I suspect that it was an opponent's card that crashed the game. Since all attempts to log in again failed for several minutes, I would say that it wasn't an instant spell or a Sorcery. So, theoretically, any permanent card or permanent card ability must have been the deciding factor.
Does the game create any error logs that I can post here?
it was historic BO1 non rank. German Client via Epic Launcher. I use Windows 10 (german).
Best regards
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Staelen#04826 commented
Je découvre le jeu depuis peu, j'ai mis 50 euros pour finalement me rendre compte que j'ai le jeu qui crash en draft et autres parties 2 fois sur trois et impossible de revenir. Il n'y a aucun plaisir a jouer dans ces conditions.
J'ai testé la réinstallation , les param au min, le mode admin, les patch et les pates de lapin.
(Edited by admin) -
salamc#67614 commented
same here
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Eljahh#65706 commented
Games chrashing, in random time im game, it is not possible to reconnect, because ist crash again.
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Gotarr#64133 commented
the game crash and impossible to rejoin the battle
3th time i reinstall the game,
delete everything includ %appdata% stuff,
change install path and so on...but it always crash again and again....
btw it crashes in all playstyles -
Navaespeare#42483 commented
guess what? yes... fail
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Navaespeare#42483 commented
Failing... as ussual
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BhfSargon#95828 commented
I have the same problem in Standard
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Nano_Osafune#58239 commented
Two weeks and the same issue. I lost a complete draft because of this.
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Ragnar89#25683 commented
que juego choto, se cae hasta en la partida contra el bot. Ademas como malo no te da ni una compensacion, son unas ratas
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Serydj#01492 commented
Esto es un autentico suplicio. Primero me gasté 10mil monedas para jugar un draft hace ya 2 semanas, recién salida M21, y me lo robó el juego entero. Cada vez que jugaba X carta petaba la partida y no me dejaba volver hasta que el oponente ganaba. Así que un draft entero con un mazo buenísimo a la mierda, y ninguna respuesta por parte de wizards ni devolución del draft al menos.
Cual es mi sorpresa que 2 semanas despues, iendo algo mejor la aplicación en general; aunque sigue siendo nefasta; el pase de temporada me da una ficha para jugare un draft "gratis" y adivinad lo que pasa.... en la primera partida crash, y no puedo volver hasta que pierda.
Es indignante Wizards que con el dinero y la experiencia que tenéis, esta aplicación vaya tan como el puto culo, y encima ni un mísero feedback ni devolución de nada.
Creo que esto cambia en poco tiempo u otro más como tantos que abandona el barco, y mira que me jode, porque el juego es el que más me gusta y el que mejor puedo disfrutar en mi escaso tiempo.
Por eso me siento robado, y harto de tanto puto error y de que trabajéis de forma tan penosa.