Disconnect from draft
I am using android.
I was disconnected during a strixhaven draft while I had two losses. The disconnect did not add a loss to the draft. I played another game and won. The win added to my rank tracker. When the current draft screen reloaded I had 3 losses.
This is an issue for a few reasons -
1. Why can't we reconnect to games? Every other digital card game has this functionality.
2. Why was I able to continue in a draft I was already out?
3. I defeated someone that was still in the draft. They got a loss from someone that shouldn't have been playing. If that person had played someone else they might have won.
4. I paid actual money to buy gems to participate in the draft. I have had multiple disconnection losses. This is supposed to be a functional product. There is no way to request a credit or refund for these issues in app.
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roughtoe#02922 commented
I started a draft game on my android phone and was 1-1, I then proceeded to keep my opening hand. I was going first so I played a land and was about to play my 1 drop when all of a sudden the game took me back to the draft screen.
I then proceeded to press the play button thinking I would go back in the game but it started a completely new game with another opponent. All goes well and I win the game thinking I would be 2-1.
When I get back too the draft screen i see my score is now 2-2 ... I find it quite frustrating that I payed 1.5k gems to draft this new set and I'm gifted a loss for some sort of in game bug ... is thier any way too get a refund for this draft. I obviously have no screenshots of this interaction because I wasn't expecting it. Thanks