I never actually received my packs for attending an aetherdrift prerelease.

I am having the same issue. I lost my prerelease packs with the update.

Same. I had two starter kit decks and the prerelease packs

same here!

Same! Where are my packs?

Same issue for me. Where are my starter decks? :(

I purchased a prerelease deck, as well as the starter kit for LOTR, which gave me codes that gave me 6 packs, and the two decks from the starter deck. I saw these earlier today, and they were shown as being released today. Updated and logged in, and how they are all missing.

I also had this, I had a pre release packs and a two decks from a starter kit that have completely disappeared since the update.

Same thing here

hi,

I have redeemed my LOTR decks yesterday and they were in the packs section, saying that they would be available today. After the update they disappeared, can't claim them and the code says it's already been used.