Are the people at wizards putting any effort into this problem at all?
I bought the mastery pass and have not received any rewards past what was retroactively granted for the levels I had already completed. I don't usually buy the pass and don't think I will again after this.
Is this a common problem?
Very frustrating

I have the same problem since buying the mastery pass.
Wizard give me a lot of jolly for the problem you created!

Same problem, multiple levels with no rewards despite paying for the pass. It does seem that they're aware of the issue though, so fingers crossed.

I'm missing everything still and there's no update on anything. Nor reassurance.

I haven't gotten my last 3 levels of rewards ever since buying the mastery pass.

Still no resolution on this Wizards can I get a refund?

Same here – no rewards after purchasing the mastery.

At this point if im not getting what I paid for can I get a refund

First time buying something on MTGA and, in this momenti, it's only a scam!

same here i didn't received rewards in a while, i just receibed the ones i already had available when i purchase the pass

Same here, gold, mastery orbs, cards paquets...

First time buying matery, and had to come to report the same bug. I'd say they should provide extra compensation for this very poor customer experience

At least they are aware of the situation, it's on their status page.

Unfortunatly, I just passed a level and didn't get my reward, so their fix doesn't work !

DSK Set Mastery - Issue with Receiving Rewards

Resolved - We have deployed an update that fixes the bug with Duskmourn: House of Horror Set Mastery Pass rewards. Unfortunately, players who purchased between October 14, 2024 and today's update will still not receive rewards as intended.

We are continuing to work towards a solution, and are committed to ensuring that affected players will receive every Mastery reward they have earned.

Identified - We're aware of an issue affecting players who purchased the Duskmourn: House of Horror Set Mastery on MTG Arena after October 15, 2024 not receiving their rewards. We are working on a fix, and will ensure players receive every reward they've earned.

same here

Same here, missed 400 gems and a bloomburrow pack.

Same here anyone knows if they will fix it? I only noticed I missed the 400 gems I have no clue if I missed something else

Also happened to me. Lvl 19 bottom track 2k gold not received

same here and this is kinda sad does anyone got any answers?

Same here. Haven't gotten any of my rewards since I paid for the pass. From what a lot of people are saying, this has been going on for a while and they haven't done anything about it. What a scam.

I have not received the rewards for multiple levels now. Why did I get it? I won't be getting it again that's for sure