Mastery Pass Rewards Not Received
I have not received rewards for the mastery pass today. I am sure that I did not receive the non-DSK packs, but may have missed other rewards that I am unaware of due to realizing this bug after leveling multiple times today.
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Kremenadla#61998
commented
I'm missing everything still and there's no update on anything. Nor reassurance.
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BFLOCodeBreaker#49329
commented
I haven't gotten my last 3 levels of rewards ever since buying the mastery pass.
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Polan27#42883
commented
Still no resolution on this Wizards can I get a refund?
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TibetanDuneFox#35739
commented
Same here – no rewards after purchasing the mastery.
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Fenrir#28081
commented
At this point if im not getting what I paid for can I get a refund
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AryaOfEllesmera#41763
commented
First time buying something on MTGA and, in this momenti, it's only a scam!
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lucas.sala#09195
commented
same here i didn't received rewards in a while, i just receibed the ones i already had available when i purchase the pass
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archer#76803
commented
Same here, gold, mastery orbs, cards paquets...
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akaSpartaco#77345
commented
First time buying matery, and had to come to report the same bug. I'd say they should provide extra compensation for this very poor customer experience
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Filou#18035
commented
At least they are aware of the situation, it's on their status page.
Unfortunatly, I just passed a level and didn't get my reward, so their fix doesn't work !
DSK Set Mastery - Issue with Receiving Rewards
Resolved - We have deployed an update that fixes the bug with Duskmourn: House of Horror Set Mastery Pass rewards. Unfortunately, players who purchased between October 14, 2024 and today's update will still not receive rewards as intended.
We are continuing to work towards a solution, and are committed to ensuring that affected players will receive every Mastery reward they have earned.
Identified - We're aware of an issue affecting players who purchased the Duskmourn: House of Horror Set Mastery on MTG Arena after October 15, 2024 not receiving their rewards. We are working on a fix, and will ensure players receive every reward they've earned.
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Yragael#52507
commented
same here
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Herondil#29914
commented
Same here, missed 400 gems and a bloomburrow pack.
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Maufasa#02989
commented
Same here anyone knows if they will fix it? I only noticed I missed the 400 gems I have no clue if I missed something else
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Xanis#01216
commented
Also happened to me. Lvl 19 bottom track 2k gold not received
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elportugues#63091
commented
same here and this is kinda sad does anyone got any answers?
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Akatsoa#46044
commented
Same here. Haven't gotten any of my rewards since I paid for the pass. From what a lot of people are saying, this has been going on for a while and they haven't done anything about it. What a scam.
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Villaloff#78557
commented
I have not received the rewards for multiple levels now. Why did I get it? I won't be getting it again that's for sure
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Hoffa#82401
commented
I also have been noticing certian parts of the mastery reward not being given to me. i just missed out on 2 orbs and a card style for sure. im also sure i missed out on the 400 gems a couple days ago and a few non - DSK packs. this is very upsetting as its the whole reason i paid for the mastery
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Orlando#03701
commented
Same problem here, lvl 33, 35, 37, maybe more.
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waytooape#27570
commented
Gem and gold rewards don't seem to work at all in this mastery season. I noticed a week ago that the gems from a completed quest never showed up, and now the 2000 gold reward didn't work at all. Not sure if packs are showing up either because I haven't kept track. This is very annoying, since I paid for the mastery pass from draft gems and $10.