BUG in ARENA DIRECT
I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim thinking its the reward for quest and suddenly I am out of the game... with no gems. The same thing happened yesterday... when I had to win essentially 7 games... what is happening? It seems like if I was in 2 games in the same time - one that I was playing I won and the other I assume I lost... I would like to get my deck back with 2-1 (great pool) to play forther. How this could happen in a game where you effectively charge 35$ per game... (35$ = 5000 gems). Please give me back my game.
My nick is: Liryq#07065. The games happened between 2 pm - 2:39 (I took logs from after the game). Report bug link also does not work...'
Regards,
Tomasz Spyra
liryqqq@gmail.com

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Liryq#07065 commented
Can I get the response or something?