Hi. I won an Arena Direct event and am currently trying to claim the reward. This third party company you are using, “i-payout/globalewallet”, wants my SSN/passport number and a copy of my passport. This is a privacy nightmare and completely unnecessary. I'd rather take the equivalent of gems than give them that data. Databases get hacked and then your passport is gone. Identity theft is a big problem nowadays and nobody should give their passport details for a game.

Please change this or give the option to choose gems or something.