Dear MTG Arena Team,

I’d like to report serious concerns about gameplay integrity that many players experience consistently. These issues go beyond natural variance and suggest deliberate design choices that lead to frustration rather than fair play.

1. Unplayable Opening Hands: Even with properly built decks (e.g. 24 lands), hands with 0–1 or 6–7 lands are far too common. The hand smoother appears ineffective or manipulated.

2. Frequent Mana Flood/**: Long streaks of flooding or mana ** happen too often to be random. In a physical game, such streaks are rare, yet here they feel algorithmically enforced.

3. Counter-Matchmaking: Many players report consistently being paired against decks that hard-counter theirs. It feels like the system scans your deck and selects a punishing matchup rather than pairing randomly or by rank.

4. Artificial Win/Loss Streaks: Climbing is often followed by long forced losing streaks. This emotional rollercoaster feels designed to frustrate and retain players through manipulation.

5. Suspicious Card Clumping: Drawing multiple copies of singleton cards or never seeing win conditions is suspiciously common. Shuffling doesn't feel truly random.

6. Digital vs. Physical Results: Identical decks perform very differently in Arena vs. paper. This implies algorithmic interference not present in real-life Magic.

Suggestion:
Please allow players to opt out of hand smoothing and clarify how matchmaking and shuffling truly work. Transparency is essential for trust. MTG Arena is a great platform, but perceived manipulation is eroding player confidence.

Thank you for your time and consideration.

Sincerely,
A concerned and experienced player