Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
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paymonk#95187
commented
This issue isn’t resolved But their IT department just keeps marking requests to fix it as resolved.
Keep reopening your requests.
Eventually they’ll figure out how to fix it. -
Dan[RO]#31371
commented
ITs the dumb user named Anja that closes them. His iq is that of a rock. He stays in his cubicle thinking he has some sort of power. Its probably the only thing he has in his miserable life
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Manthao#94299
commented
This is the screenshot around 8pm my time and around 1023pm, all tickets closed with no resolution
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Manthao#94299
commented
This is MTG Arena Customer Support btw