Marvel Super Heroes Jump In Event Freeze
- Bug displays whenever I select "Marvel Super Heroes Jump In" Event to play.
- Platform: PC.
- Results: When starting a Marvel Super Heroes Jump In Event, I selected my first pack as normal. When I selected my second pack, I was returned to the home screen. Returning to the Marvel Super Heroes Jump In Event results in a screen where my first pack is selected, but no other packs are displayed to select and the option to "confirm pick" is greyed out (see attached screenshot).
- Expected results: I am unable to play, progress, or otherwise interact with the Marvel Super Heroes Jump In Event for the duration of this bug.
- See logs and screenshots below.
- No workaround yet discovered.
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iViLe#93522
commented
Jump in event packet frozen.
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ryan#82473
commented
Its been over 24 hours now dealing with this issue.
Selected my 1st pack, then went to select my 2nd. After selecting my 2nd pack i got kicked to the main screen. Attempted to walk through the process again, the system still showed pack one selected but no 2nd pack to choose from or even one selected. After many attempts i found that after a lengthy period of time away i could go though the process again and actually select the 2nd pack only to then again be kicked out to the home screen. Rinse and repeat.I'd love resolution of this issue and or a refund of my 1k gold to enter the event.
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Team end#60889
commented
Me too! I haven’t even played the first game. The screen is freeze.
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Unenthusiastic#11625
commented
This situation just happened here as well. On my third run through Jump In Marvel, I selected my first pack (Blink) followed up by my second pack pick (Geniuses). After clicking submit I get returned to the home screen. I go back in to the event, click on choose packets and I get the situation shown in my screenshot.
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mpdo
commented
Same here...
I played one game successfully (2 wins), then I paid 1000 again for the next one, and after selecting 2 packs, the game directed me back to the start, and when I tried to pick it up, I see "Choose Packets" where normally the option to pay would be, and after clicking that I see the same as in your screenshot: I see the pack that I selected first, but I cannot confirm it, and I cannot proceed.Restarting the game didn't change this behavior
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johnnytecmo#89335
commented
Same!