got redirected here from my support ticket, they gave me my gold back but i still cant play the event.

its bs since we are missing out big time, jump in is the cheapest way to fill out a collection and the event is limited time only. they should compensate everyone affected by this issue with additional packs or gems. complain

Same Issue. Both PC and Android. Log file attached.

Same issue. In my experience restarting the game never sesolved it, no packs appearing, i had to close the game, wait a bit(an hour to be sure), reenter and select a sifferent second pack(same pack still generates the error).

that has resolved always the issue, it happened at least 4 times to me(i played a lot of marvel jumpstart im the late days)

I have the exact same bug. But when I log out and come back, it asked me to pick my second pack again. If I select the original second pack I chose, the bug remained. But this time I selected a different second pack and the game let me through.

Same bug. If this helps, my first pack was Mayhem, and the second was Lethal.
The entry fee may be negligible, but I'm totally blocked from the Marvel Jump In now.
How can I finish the achievement like this?

same thing is happening to me. tried choosing a diff. pack with the first one already chosen and it will just go back to the main screen and then wont do anything on the jump in.

Same issue.

Same issue. Added log file in case it helps.

same issue