Error with June season rewards
I got hit by the rank reset bug at the beginning of the june season. Today I got a message in arena that I would get the full mythic rewards because of this. I clicked the claim button. 10 generic packs appeared (they were blue with a white arena logo but no set branding) and when I went to the packs tab of arena I clicked open 10 and a blank dialog box with one button labeled "OK" appeared. I clicked on OK and then I have no packs.
I am hoping that you can resend those rewards. It was frustrating enough to get hit with the rank reset, then have to climb back up in rank, and not even get the qualifying points for the high rank in June. Now the packs that were promised are not actually there. This is a crazy bug to have and I would have hoped that the fix was not also bugged.
JayDead#25267
shared this idea
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ywizez#34371
commented
I have that too but I had mystery packs from before June, and that's always been the behavior
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Zebulon#91080
commented
The same thing happened to me. The initial bug was bad enough, but then the solution is another bug? Pretty bad customer experience. Next time write a bug that turns the money I spend in the arena store into “ghost money” that just says “OK” when you try to claim it
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Gare_Bear#74020
commented
same issue for me, just now. Very Oko....
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peekaloo#83874
commented
I had this exact same issue