For several days I've been unable to login to MTG Arena with my WotC account. This is what happens...

• Open game
• Presented with login screen
• Enter username and password
• Am prompted to “update my account”, presented screen to enter birthday and country
• I enter my birthday and country
• Get the message “Update unsuccessful. Proceed to myaccounts.wizards.com to complete account updates.”
• Click “yes”, get directed to an account page that allows for editing my email address, full name, and display name.

I have reset my password several times. I'm able to login to the WotC website, but the same credentials never allow me to login to Arena. I've tried on multiple PCs and mobile devices and get the same message everywhere.

Can someone please help with this? I tried to open a ticket through the support site but only got canned responses and no actual help. I've spent money in my account, I would like to keep spending money in my account. Please reach out to me.