Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Littlefinger#28442 commented
One game then Black screen, then restart 3 times before getting in. On Mac via Epic Games.
Also multiple crashes when trying to start games or navigating into a draft.
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mountgw#53033 commented
File: UTC_Log - 06-25-2020 20.34.41.log
Upgraded, logged in, played one match. At the end of the match, went to black screen with cursor and hung there.... waited several minutes, then killed the client using task manager.File: UTC_Log - 06-25-2020 20.50.23.log
Next log ins, black screen with cursor, no sound... hung there for many minutes.Note: also, while black screen is displaying, GPU usage is at 20% to 30%
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Littlefinger#28442 commented
One game then Black screen, then restart 3 times before getting in. On Mac via Epic Games.
Also multiple crashes when trying to start games or navigating into a draft.
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Gutpile#81062 commented
Getting it from time to time.
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Roupe#49661 commented
Happened inside a game in draft
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Derpynarwhal#54915 commented
Black screen occurred at 5:58 P.M. Eastern Time after playing second game. Player.log file attached.
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Ayka#19431 commented
and sometimes i go to store and when i clicked on "home" again i cant see the quests or play any games
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gortar#24709 commented
If you want play change language in english, crash will stop but still black screen sometimes.
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Haridas108#10643 commented
not blank
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PeteyC#81461 commented
Getting the black screen, not every time I open it but most of the time.
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LuciusX#16372 commented
Black screen after playing two games of a sealed event
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Haridas108#10643 commented
not blank
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Apathetic#27505 commented
blk scrn
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Zedine#59250 commented
Black screen, game loss, and also visual bug while drafting
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mmohr#71632 commented
Black screen after every match
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Haridas108#10643 commented
Black screen after playing maybe 10 games in ranked bo3 after update. It just stopped working and have now black screen.
Cannot upload .log file because it has 40 mb. If I .zip it your site doesn't accept it. Well done.
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Turko#35856 commented
It happened 3 times, first one mid drafting, losing some picks,the secondone after completing draft deck building, and third one during mid game of one those draft, missing 2 turns and costing the match.
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Perfectus2#89530 commented
many black screens
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Dime35#50723 commented
Black screen issue. I dont know if these are the correct logs
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Chill-Achilles#59967 commented
Game freezes after a match, I bought the Mastery Pack for 3,400 gems, I purchased those gems with the 1 time deal that includes 3,500 gems and skins. Also problematic to log in some times, with a huge black screen time. Also noticed that my pet can actually change to all colors if I touch his bone (I was under the impression that happens after getting the last pet) Hope it helps.