Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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tibonum#13791 commented
Hi, Since last update, impossible to end any game. Game crash systematicaly randomly. I have noticed that it allways crashes when it's my turn to play. As soon as i click on a spell in my hand or on an ingame card capacity it crash. It never crash when opponent plays.
No informations about the crash in the game logs (normal, hangs are not logged !)
but my windows event viewer says : Nom de l’application défaillante MTGA.exe, version : 2019.3.2.27194, horodatage : 0x5e43e820
Nom du module défaillant : AkSoundEngine.dll, version : 0.0.0.0, horodatage : 0x5c45c221
Code d’exception : 0xc0000409I have also noticed that since last update, Aksoundengine.dll size has been modified, file is bigger which means file has changed. I tried to disable all sound options but it doesn't change anything.
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Prezriw#30226 commented
black screen in games
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Henixon#72566 commented
Come on fix that ...24/7 troubleshooting and go...
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Poenos#76157 commented
The same problem that the one described by KalEl. Do you recommand to load the English version of the game ? (I play the French version) : PLEASE ANSWER, I can't play anymore for 10 days...
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KalEl el Vigilante#16118 commented
I am having the same problem since the last update and the patch. The game crashes at any random point, usually during a game, sometimes during opening of the rare card of a new pack, and in the first case it will keep crashing while loading the return to the game, until it is lost.
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Danitus#55936 commented
10+ dias ...
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fjoy#30806 commented
when update ?????
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Frostybite#24914 commented
Hello, i have a similar probleme, my game crashes at random moments in some games and i can't recconect, i don't know how or why because i haven't done the same actions, what can i do to resolve this? i can't play because it happens almost every two games.
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Rubio#07398 commented
<<google translation>>
I lost a game of "PREMIER DRAFT CORE SET 2021" because of disconnection.
Disconnections occurred a few minutes ago (03:15 GMT -4)This is really frustrating.
Is it possible for me to recover from this defeat in some way?
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Original Text
Perdi uma partida de "PREMIER DRAFT CORE SET 2021" por causa de desconexão.
As desconexões ocorreram a poucos minutos atras (03h15 GMT -4)Isto é realmente frustrante.
É possível eu recuperar esta derrota de alguma forma?
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Gryil#28354 commented
Vous compter régler ce problème un jour ou on doit arrêter de pourvoir jouer dans notre langue.
Ce qui pratiquement impossible pour moi. -
GUILLERMO MORRISON#66213 commented
Perdí mis token de los draft y varios juegos debido a las desconexiones automáticas del juego sin posibilidad de poder reconectar. Espero compensación por ese error.
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OldRooky#43088 commented
so you know the problem since june, 25 what happening now ????
Bon vous connaissez le problème depuis le 25 juin, vous faites quoi maintenant ????
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Ramiro#94148 commented
SE SIGUE CERRANDO EL JUEGO EN IDIOMA ESPAÑOL!
Haber si reconocen las gemas o las derrotas porq se cierra solo!!!!!!!!!!!!!!!!!!!!!!!!!!!! -
batte420#01638 commented
I lost a rank game because of this bug
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gjjardim#05667 commented
It's impossible to play. In draft matches, the game always crash.
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M----u#24050 commented
Se puede reclamar la ficha de draft si has perdido debido al game crash constante? es imposible jugar asi
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Louie#21828 commented
Can't log off. I have to shut down computer. It doesn't do this with any other program.
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Robb_Grimm#48338 commented
Desde la reciente actualización con M21 el programa se cierra de manera constante, eventos como el de hoy 04/07/2020 que costó 2,000 monedas y los últimos dos draft's donde pagué 10,000 por cada uno he perdido porque me el juego se cierra y pierdo mis monedas sin más.
Es frustante y espero lo resuelvan a la brevedad.
¿Me van a devolver las monedas perdidas? -
Protest123#15921 commented
Getting crashes non stop on draft. my entire premier draft was screwed from this
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MickeyOcean#59327 commented
desde el parche de m21 no he podido jugar, lo máximo que duro sin crashear el juego fueron 2 horas, lo he instalado y desinstalado varias veces, he perdido muchisimos juego de ranked... ya va un chingo de tiempo y no han metido un update... somos muchisimo usuarios afectados y no hacen nada.