Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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doneltopo#47140 commented
yeah pls fix it or rollback your "update" i tried everything.
For 30mins i thought going for 60fps at video settings would be the solution but nooo way....
I restarted I reinstalled, i underclocked my cpu, cleared the cache, disabled shadercache at nvidia, trying the kernel modus on afterburner (to avoid bad influence on my gpu) and i even checked 20 mins of my Anti-Virus settings.
Im TIRED!
And if you know the problem seem to be related to the "scenes" i really dont understand why you can not just disable them until you found a "real" solution.
I dont mind if i got a loading screen or whatever without animation AS LONG i can play! And i guess im not the only one here who thinks like me !
So PLS fix it! thank you!
The most annoying thing on this "random" bug is the fact, that even if you can play for 20-40 mins without any incident you got kicked WHILE YOU ARE INGAME.
And how randomly this bug got triggered it triggers for 100% when you try to reconnect to your match....
So the only option to even be ABLE TO open MAGIC again. Is waiting for getting the "DEF-LOSE" for beeing AFK soo long. <--- and that is what drives me really crazy
And on top you go to the https://magicthegatheringarena.statuspage.io page I scroll down
and I see this:
"Jun 28, 2020
No incidents reported today."
and here we are already 1000+ people talking about this bug ..... and for your there are "no incidents" ???? -
Ragnar89#25683 commented
the game closes in the middle of the games and I lose because I cannot reconnect. Before it was just for playing the m21 cards, now it is random.
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Draco Blanco#80021 commented
sigo teniendo el mismo problema me saca de la partida y no puedo retomarla se me vuelve a cerrar hasta que la partida se le concede a mi oponente entonce ya me permite volver a entrar en arena sino antes no me deja re abrir ni entrar a Arena
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JaguarFonguS#15545 commented
I have finished the reinstall of the game, On launch I have a black screen and Microsoft inform me that I play as usual.
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doneltopo#47140 commented
The most annoying thing on this "random" bug is the fact, that even if you can play for 20-40 mins without any incident you got kicked WHILE YOU ARE INGAME.
And how randomly this bug got triggered it triggers for 100% when you try to reconnect to your match....
So the only option to even be ABLE TO open MAGIC again. Is waiting for getting the "DEF-LOSE" for beeing AFK soo long. <--- and that is what drives me really crazy
And on top you go to the https://magicthegatheringarena.statuspage.io page I scroll down
and I see this:
"Jun 28, 2020
No incidents reported today."
and here we are already 1000+ people talking about this bug ..... and for your there are "no incidents" ???? -
quase_nada#80375 commented
I have only black screen with a cursor, sad.
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MarioCubilloVega#80584 commented
HOLA SE REALIZO EL UPDATE PERO SIGUEN LOS PROBLEMAS SE SOLUCIONO POR UN RATO PERO SIGUE FALLANDO
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kaspas2019#84477 commented
After the update fix in some ocasions still crashed -spanish version- the same problem with sound.dll file...
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doneltopo#47140 commented
yeah pls fix it or rollback your "update" i tried everything.
For 30mins i thought going for 60fps at video settings would be the solution but nooo way....
I restarted I reinstalled, i underclocked my cpu, cleared the cache, disabled shadercache at nvidia, trying the kernel modus on afterburner (to avoid bad influence on my gpu) and i even checked 20 mins of my Anti-Virus settings.
Im TIRED!
And if you know the problem seem to be related to the "scenes" i really dont understand why you can not just disable them until you found a "real" solution.
I dont mind if i got a loading screen or whatever without animation AS LONG i can play! And i guess im not the only one here who thinks like me !
So PLS fix it! thank you!
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Kauppias#89161 commented
I did the magic arena update for the new M21 expansion and even so the game continues with the black screen when you are going to fix it
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NEWEMI#96260 commented
Après les crash du jeu après la mise à jour M21 avec blocage en écran noir puis maintenant les crash en jeu, je suis obligé de passer en anglais. Quand on n'est pas anglophile, c'est pas top surtout avec la sortie du nouvelle extension. Autant les anciennes cartes me sont connus donc je m'adapte mais avec les nouvelles cartes c'est un peu la plaie. Tant *** pour l'ouverture de ma trentaine de boosters. Je vais attendre que le jeu soit fixer avant de m’invertir sur M21.
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Vampiro#40626 commented
Same problem here, can finish like 2 games then the error occurs and the game just freezes and closes instantly pls fix it
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King ALEX#96178 commented
I pay 1500 gems for premier draft of m21, the game crash on match. Please I get back my gems!
I pay 3000 gems in 2 days! PLEASE -
JaguarFonguS#15545 commented
I have a black screen when I try to launch the game after the Core2021 update. No cursor or images are showing I have uninstalled and reinstalled the game tuesdday, without any improvement. I try again today to uninstall and reinstall the game. I use Microsoft Surface 3 with Windows 10 Familly
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Roseliane#52640 commented
Crash during a draft battle, cannot return in game : crash again...
Fr : crash durant un combat de draft! Impossible de revenir dans la bataille, ça crash à chaque fois >:( du coup une défaite, sachant que ça coûte cher!
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cpasc_02#88800 commented
i confirm that don't crash if i turn in english the game.
but in french : crach crash crash crash crash -
Aganor#32106 commented
Same problem in draft game :/
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agmhard#99526 commented
Please refund the lost money.
There are already 20,000 lost coins in draft
It is impossible to play while the error continues. Thank you -
Falconius#83631 commented
Unable to load the game at all, even after the latest "fix" -- I'm just presented with a black screen and cursor, no matter how long I wait or how many times I try, as administrator, etc. Redownloading, updating Visual C++, replacing AkSoundEngine.dll, and other suggested fixes have not made a difference. I've been playing Magic for over two decades and Arena almost daily since Beta, and I was excited for the new set release, but not even being able to load the game as a result of technical issues has left me extremely disappointed.
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popellull#34588 commented
additionally, not only you cannot finish the battle due to crash issue, but also you loss the gems or money used if you were playing a draft or event. Because of the battle after the disconnection counts as lost