Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
491 results found
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Survey
Got a survey request today, but it gave the error "Survey already completed". Last time I did do a survey was more than half a year ago.
Other people in our community are also reporting this same issue.1 vote -
Feature Request: Direct Event Pre-Registration & Customizable Store Contact Channels in Magic Companion
Dear Wizards of the Coast Companion Development Team,
I am writing to share feedback and request two quality-of-life features that would significantly improve the Magic Companion app for international players and local game stores alike.
The Problem
As someone who travels internationally, finding and playing Magic in local game stores often turns into an exercise in frustration. Currently, the Event Locator lists events, but there is no reliable way to confirm whether an event is actually firing or at capacity without visiting the physical store. This year alone, across three continents, I frequently traveled 30 to 60 minutes each way…1 vote -
answer my ******* ticket you piece of **** company
I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.
It's been 2 weeks and I have sent an email every single day. This is money that is being held ******* and is unacceptable.
1 vote -
Legend store favorite
I favorite a legendary store but doesn't give me the achievement in the game
1 vote -
1st & foremost.
I just want to say thank you. I know I've nagged about the limitations of the companion app for a long time, but after getting to use it this last weekend at the reality fracture prerelease I was very impressed.
It was really great being able to see my tournament history, although I can't see who I played yet, i'm hoping that in the future that will be a thing.
I'm enjoying the fact that I can actually look at secret lair from the app.
Still hoping and holding out for a magic the gathering history/lore/character page for the multiverse.…
0 votes -
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1 vote -
Store name
When signing up for an event from a store, can we have the store name on the item under Active Events? When registering for multiple events in advance, it’d be nice to know which event is from which store. Thanks!
1 vote -
Other languages and prints of cards
Hello.
It would be great to open the different versions of the cards that the search results give.
For example, if I look for "Terror", I get the Dominaria Remastered print, but I cannot see the 4th Edition version, or the French version. The Gatherer allows to change the set and the language, the Companion should be able to do this as well.
Other example, come cards of Fallen Empires have alternate arts. Only one art is available. e.g. "Homarid" has 4 different arts, only one is available. This issue is shared with the Gatherer, but third-party apps have this…1 vote -
Enable card search in any language and with partial strings
Hello.
It would be greater than great if the Companion allowed to search for cards in other languages than English. I use French and German cards, and if I search for a name in French, I don't fing anything. For instance, if I search for "Crinière", I should find "Ajani Goldmane" ("Ajani Crinièredor" in French).
Third-party apps are able to do that. Unless the Gatherer's database needs to be fully redone, it shouldn't be difficult.1 vote -
Store Reviews not prompting
Store TO here,
We have been told repeatedly that there are prompted reviews on companion, and that we need to be encouraging players to complete these reviews in order to obtain/ remain tier 6. Every time we have asked players to please fill out the reviews, we are told that they are not seeing it populate. Tonight i joined one of our events as a test, and was not prompted to leave a review during or after the event. Can we get more information about what players should be seeing on their end? Do “player list only” events not prompt…
1 vote -
Leaving an event
I recently wanted to check out an event's description in more detail but it only had the companion code and entered it to read more about an upcoming event. I realized it didn't let me leave the event afterwards and there is a small fee for signing up and not showing up so I managed to cancel it just in time through a phone call as the store was about to close. I think you should be able to leave an event at any time through the app and the event hadn't even started yet. The starting time was marked…
1 vote -
Store location fillter by date doesn't work
Ever since the most recent update when searching for event and adding the filter option of selecting dates the app shows incorrect dates . For example I put the search for specific events on the 27th of August but it showed as If I had put the 26th , or if I selected he 20th to 23rd it would do 19th to 22nd. In the picture I set it to September 2nd to the 3rd and it showed me 1st to the 2nd.
2 votes -
Event Locator in Companion
The locator in Companion is NOT applying the filter for Date OR event, as seen on the attached screenshots.
1 vote -
Survey
Users should be able to view past events and voluntarily submit a feedback survey for the store instead of waiting to be selected randomly.
2 votes -
Locator format filter
Locator filter lets you filter for specific formats you want to play.
Is possible to add format exclusion?
For example, I'll play everything besides sealed and pauper, so I want to exclude those two instead of checking every box besides those two.1 vote -
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4 votes -
Wrong number for storefront
You have someone’s personal phone number listed for the Card Yard storefront in Lincoln Nebraska. Last number of the phone number should be 6, not 3.
1 vote -
Rotation Issue in theTracker App
When attempting to set up a three person Commander game in the tracker, using the side-by-side set up on my Samsung Galaxy Z Fold 8, the format, regardless of device orientation, is vertical. It forces me to have to tilt my head 90-degrees to use the tracker. It doesn't self-right itself like it does on my old candy bar style phone. The provided picture is me looking at the screen with my device unfolded and in portrait viewing position.
1 vote -
Locator
Locator is companion only shows places inside of the country selected as a language.
I don't live in UK, but I chose English UK as language1 vote
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