Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

  1. Mobile freezes / lags when companion sends notifications

    Phone freezes / hangs / lags when Companion app has sent a notification. Issue persists until notification is dismissed.

    Does not occur with any other app. Phone performance returns to normal once notification is dismissed from taskbar.

    Android 6.0.1
    Device Blackberry Priv

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Tiny Leaders format to Life Counter menu

    Tiny Leaders is a popular format in my area,, and it would be great to have the Life Counter menu support it.

    As a reminder, the required fields are:
    Starting life 25;
    Commander damage is not a win condition, so no need to track.

    3 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  3. Alert continues after drop the event.

    I drop the event at Round 2, but still alert continues from the app about round 3 starts (and round 4…until swiss round end)
    I've left the event already, so please stop the alert.
    Is it blame of Tournament Organizer and/or Judges handling? or is it a application matter?

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  4. Round Time

    An idea, to put the time of the current round synchronized with the players' scoreboard, to be able to keep track of how much time is left before the turns.

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to join event MTG Companion

    For the last year or so I haven't been able to join events, but the store has been great about letting me participate. However, I would like to be able to join events and track them as well. Is there any way that you can help me out? Thanks so much.

    Sincerely,

    Mike Lawrence

    1 vote
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't add players to my local event.

    Hi,
    I can open an event (I have now 3 private ones on my list).
    When I Klick on the textfeld to add another player the keyboard flashes up and closes immediately.
    So no chance to enter another player.

    Reinstalling the app doesn't help. (So newest android version)

    Sidenote, I'm judge for a store and events I create at Eventlink also show up in my list.
    But there are some bugs if I want to control those events via Companion app.

    As an Idea, you could add the magic story's texts as a Thing.

    The story really get lost in…

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  7. Companion app Android says no internet connection when I click on the event in my events that I'm hosting

    I set up an event on event link for an Arena event. When I log into my Companion App on Android I can see the event I created on event link under my events. When I click on the event in the app I get an error that says I have no internet connection. However, I definitely have internet. When I click retry on the app, it gives me the same error almost immediately. Please advise. I'm using android on my Samsung Galaxy Note 20 ultra on my wifi.

    4 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Horizontal Screen Options

    Ottimizzare l'applicazione per tablet e far vedere lo schermo anche in orizzontale (non solo in verticale)

    Optimize the tablet application and show the screen horizontally (not just vertically)

    4 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Life Tracker Not Loading Properly

    Hi

    Just installed your app on my android 8.0 Sony Xperia XA1 ultra.

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  10. Companion results incorrectly reported as a draw

    In rare cases, match results for EventLink events are reported as draws instead of expected results when using the Companion app.

    Steps to reproduce:
    1. Participate in an EventLink event using the Companion app.
    2. Submit results for a match - for example, winning 2-1.

    Actual Results: In rare circumstances, the match is reported as 0-0.
    Expected Results: You are reported as winning 2-1.

    2 votes
    Sign in Sign in with Wizards of the Coast
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Companion  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Companion Feedback

Categories

Feedback and Knowledge Base