Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
437 results found
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Event dates incorrect
All of the events are listed as March 15th and when you click on them they are listed as Jan 1st.
58 votes -
Locator showing wrong date and label
The locator is not showing the actual date for events, but instead it is showing “03” with the word “label” above and below it instead of the day of the week. For reference, I am reporting this on the sixth of December, meaning it says every event already happened. Attached is a screenshot of the problem.
42 votes -
Companion event date bug
All of the dates for event say “label 03 label” instead of a date.
23 votes -
Bug: Account won't stay logged in.
Between every round of a tournament my account will log out of the Companion app and sometimes during the event, so when trying to report wins and loses it will not log the results to the event organizer.
45 votes -
Bad Spanish translation for DEFEATS
In the companion app, the Spanish version of the result of a match is wrongly translated.
peter DEFEATS John
is translated as:
peter DERROTAS Johnbut the correct way should be:
peter DERROTA A John4 votes -
Companion Locator
Companion Locator not displaying dates or times, only displaying "Label 03 Label". Seems to not even be sorted by date and time
5 votes -
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2 votes
-
Never received packs in Arena from prerelease event
I joined a Tarkir prerelease event but I never received packs in MTGA. I paid for the box, did the event, and I never got my packs in arena. Is there anyway I can get my packs. Can you check my event history and see I joined a prerelease event and give me my digital packs please? I am on android version 15. Stuff like this makes me miss when they just put the redeem code in the box.
3 votes -
Companion app keeps kicking me out from the app during the event
During the event the Companion app keeps logging me out or asking me to re-enter my name.
37 votes -
Can't delete player profiles
Accidentally created a "player profile"by trying to edit the background of a player in a companion app tracker game, and now there's just an extra "profile" to choose from that can't be deleted
2 votes -
Card Database Function Removed
Card Database was removed, bring it back. There is literally no reason to remove one of the most useful functions of the app, considering it also has rulings from Gatherer.
iOS 1.8.123 votes -
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1 vote -
Double sided cards aren’t working in app but work online
Online website begs me to use the companion app and can bug out if I scroll too quickly and have to leave and renter. I downloaded the companion app wanting to look at the Kaldheim cards but I can’t see the backsides but it works on the online version
6 votes -
Added to events multiple times that I am not attending
I have spoken with the venue and they have no record of me paying for or attending these events. Twice in the last month, I was added to an event then got an ‘event ended’ message shortly after. I have also checked with the venue and they have not accidentally submitted the wrong player or anything similar
1 vote -
Added to events multiple times that I am not attending
I have spoken with the venue and they have no record of me paying for or attending these events. Twice in the last month, I was added to an event then got an ‘event ended’ message shortly after. I have also checked with the venue and they have not accidentally submitted the wrong player or anything similar
1 vote -
Typo in Fake Your Own Death ruling
I believe there to be a typo in the second ruling for Fake Your Own Death.
At present it reads "...but they will creature a Treasure token"
I believe it should read "... but they will CREATE a Treasure token"
1 vote -
Gatherer Card Database has reduced capability after the new layout.
Please restore the same functionality and capability to the Gatherer website's card database that it had prior to the facelift update. You can no longer exclude rules text and card typing and search for variables with the syntax "or" among other functionalities. I can no longer search for the cards I am looking for efficiently and accurately with these new layouts and I struggle to understand how we lost all this functionality with a new layout.
1 vote -
Not happy with FF update
Not happy with the FF reskin of the companion. Use Magic IP in magic IP. Bad enough you put universes beyond in main formats do not subject me to them in what should be a magic IP. Use it to promote your own ideas not Square Enix
1 vote -
Card database cannot load
After a couple pages, it just can't load more cards. Itd been a problem for a while and the recent update did not solve it
1 vote
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