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  1. Cannot Download on Mobile Device (Other)

    1,244 votes

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    742 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    I have a Moto G Pure system is Android 12 it says that its not compatible which cant understand when was playing fine before didnt have issue till new updates

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    realme 7 pro

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    All Samsung mobile devices not currently supported

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    Lenovo Tab M10 FHD Plus

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    Poco M3

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    Huawei p40 pro

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    poco x3 nfc

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    Hello, could you make support for realme 5 pro. A year ago already wrote but without results.

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    Realme Android 11

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    android 7 tablet

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    Xiaomi devices
    Poco x3

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    Realme 6

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    HUAWEI p30 light

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    huawei mate 20 lite

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    OnePlus Nord N10 5G

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    Samsung Galaxy A42 5G

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    Motorola one 5g Ace

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    Pixel 6 Pro

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    Samsung Galaxy A21

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    Oppo Reno2

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    Xiaomi pocoX3

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    OPPO reno phone

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    Samsung Galaxy A70

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    Xiaomi 10 T lite

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    lg k51

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    Poco X3 NFC

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    Samsung A01

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    Realme 5 Pro

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    lg k51

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    TCL 20 PRO

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    Redmi note 8

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    Xiaomi Redmi Note 8T

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    Samsung Galaxy s5e

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    lg g8x

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    Google pixel 3A XL running on Android 11

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    6 pro

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    K51+ 32g phone

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    redmi note 9

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    Xiaomi note 9

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    Lenovo Tab11

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    redmi note 8 t

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    Xiaomi Mi 10i

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    Xiaomi Redmi Note 9

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    TORQUE G04

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    Redmi Note 8

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    Huawei Redmi 9C NFC

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    Moto One 5G Ace

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    Umidigi Bison

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    LG K10

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    Samsung A30s

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    Huawei P30 Lite

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    Xiaomi note 10

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    Xiaomi Redmi 7

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    Oppo reno CPH1917

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    Nokia 7 Plus (Android 10)

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    Xiaomi Mi 10 Lite

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    Samsung Galaxy A21

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    oppo x

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    galaxy A21

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    poco X3

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    Samsung Galaxy J7 crown

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    Redmi Note 8

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    onn tablet w/ android version 10

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    Xiaomi Mi Note 10 Lite

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    ZENPHONE 3

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    * Samsung Tab S5e (SM-T720)

    * Samsung Tab S3 (SM-T820)

    * Fairphone 3

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    LG K92

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    Find X2

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    Xiaomi mi 10 t lite

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    LG K51

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    reflect

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    Redmi Note 8

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    xiaomi mi 9t (k20)

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    Galaxy s10 lite

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    huawei p20 lite

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    Xiaomi MI NOTE 10

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    Pixel C Tablet

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    Motorola

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    iPad Pro 2nd generation

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    Samsung Galaxy Z Fold 2

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    Android A40

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    galaxy Z fold 2

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    xiomi redmi 6A

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    Huawei smartZ

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    LG51 Android

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    Motorola one fusion

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    Samsung Galaxy A51 and the LG Style 5

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    xiaomi redmi note 7

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    TCL 10 pro

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    Samsung Galaxy Tab S7 and S7+

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    Samsung a51

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    Chromebook

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    redmi note 8 pro

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    Samsung galaxy A20

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    xiaomi red mi note 8 pro model

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    A20

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    Oneplus Nord

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    lg stylo 6

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    SM-J337V

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    Xiaomi redmi note 9 PRO

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    chromebook

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    oppo a52

  2. unable too authenitcate i cant log in game

    3 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  3. Disconnect leads to automatically to loosing the game, while I still had 3 hourglass points.

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  4. win registered as loss

    252 votes

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    62 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  5. Spontaneous Loss

    50 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  6. Draft recorded a loss for a canceled game

    717 votes

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    64 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    I queued for a Premier Draft of Neon Dynasty and I clicked cancel after having waited over twenty seconds.
    I play a Standard Ranked game and come back to play my draft and I suddenly have a loss for a game I didn't even play.

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. Additional loss in draft

    94 votes

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    7 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. Automatic Loss Given In draft

    22 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  9. Extra loss during Draft

    106 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. Cards changing during drafts

    1,865 votes

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    148 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Visual bug in draft where the card i wanted to pick suddenly just wasnt there

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. network error - unable to get collection

    499 votes

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    308 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

    An error occurred while saving the comment
    Wizards_MS14#29616 commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  12. Jump in Quest Bugged

    150 votes

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    47 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    Wizards_MS14#29616 shared this idea  · 

  13. Hunger of the Ulvenwald+Unstable Mutagens not properly triggering

    1 vote

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select ‘General Questions.’

    Thanks!

  14. Mobile issue with account not logging in

    5 votes

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    1 comment  ·  Companion Feedback » Companion  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Most issues with the app can be resolved by uninstalling and reinstalling it. If you still have this problem after that, please submit a request at https://magic-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000494492

    Thanks!

  15. Sudden Defeat

    26 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  16. jump in win not counted

    18 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. spelunking

    9 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. Tecutlan, the Searing Rift

    6 votes

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    4 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Tap Tecutlan, the Searing Rift (transformed Brass's Tunnel-Grinder) to add one mana of any color using Forgotten Monument's ability and the game ends in a draw.
    This happened twice in two different games. I tried to upload my logs, but it keeps timing out. Please refund entry fee.

  19. Lagomos

    5 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  20. Emrakul

    6 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    Wizards_MS14#29616 commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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