Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

After canceling the queue for a match I got an automatic match lost. Why does this happen? If canceling the queue automatically gives a lost why have the cancel button.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

i have the same bug issue

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

I just encountered this bug myself. Seriously it's been an issue for 2 years? An issue that gives you losses on drafts that you potentially have paid money to enter? I'd assume this would be a priority ticket

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Same thing just happened to me. I canceled to re-queue and it gave me a game loss in Premier Draft Best of 1

I cancelled matchmaking during the queue, and my record was 1-2, when I came back ~2 hours later the record had changed to 1-3 and I claimed my prize. I need a refund for this draft. It was a premier draft for innistrad remastered

This exact thing just happened to me on mobile - I pressed the Cancel button while waiting for opponent for a premier draft best-of-1 it seems right at the same time it was pairing me with an opponent, and suffered a game loss.

This happened to me too. I noticed that when I cancelled the game, the message had just changed from "Currently Waiting" to "Waiting For Opponent". It's possible that the cancel button may be available for slightly too long allowing games to be exited after an opponent is matched.

Midway through a BRO premier draft, 3 wins-1 loss. I clicked to begin the search for a match. Display text said "Waiting..." ~20-30 seconds elapse, I click cancel and for a second I see "Waiting for opponent..." and then it returns to the event screen. Several minutes later I return to the screen and realize I have an additional loss with no explanation.

Log file attached, happened around 11pm CST

I drafted Premier BRO and after I drafted I started playing. While I was waiting for an opponent I cancelled the game finding screen bc something came up.

Two hours later I log back in and get in a game with the same deck. I lose my first game and now I have two losses instead of one.

As such, I would like to request a refund for the draft gems it cost to enter.

Thank you in advance.

I received a game loss during a premier draft. I'm two games into the draft and I should be 1-1. I played my first game (won), and then cancelled out of finding an opponent for a second game. I closed the app without checking but when I logged in to play my second game I noticed that I had a loss. Note that I did play a legitimate second game of the draft, which I lost. My record should be 1-1 not 1-2. Requesting a refund for my entry

Finished a Premier Draft for Brother's War. Tried to start a game. After 3 min I cancelled and got a loss.

Tried my first game of premier draft. Drafted fine, built my deck, then waited in the matchmaking for 30 minutes before hitting "cancel". It gave me a loss despite me never entering a game. Very dissapointed