Game crashes after the last update
The game crashes when I open it after the last update.
I uninstalled the game and re-installed twice but it still crashes.
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Edenkun#04833 commented
it's impossible to play since the last update. Game slow down until it blocks. Followed all the suggestion in the support page with no results. It's not possible to play the game
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Lizirillo#70386 commented
My game crashes everytime since the update in february 2024
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Travman2003#43530 commented
My game started doing this two days ago. The game won't stay open long enough to even duel. I purchased the mastery pass and can't play the game now. I would like some sort of compensation.
I have Uninstalled and reinstalled and it is still happening.
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jayth3walk3r420#52888 commented
Mine didn't start doing thus until my device updated 2 days ago, I would like some compensation for the $100 I recently spent but now can't play the game for days until the server error is fixed .
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Akuma773#08674 commented
September 17, 2020 game crash after update was complete it restarts with just a black screen and mouse cursor but wont boot past that point
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Masterpepo#93743 commented
Same here, I tried to ask support but they just said that my Laptop does not have the min requirements, As I am using integrated Intel Graphics 3000, even though I had no problems before early September updates.
Hope they can fix it some day, by now I am just playing B01 trying not to miss any daily quest for exp.
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kmk420srh#62662 commented
file:///C:/Program%20Files%20(x86)/Wizards%20of%20the%20Coast/MTGA/MTGA_Data/Logs/Issue%20Reports/Log20190921_025328.htm
in the middle of a game and it crashed for no reason, right when i was starting to come back !!!
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Meeks32321#25956 commented
Same, I tried debugging and it has something to do with unityplayer.dll . I crash every single match. Day one after the last update I crashed ~30games in a row bringing my rating from almost diamond to bottom of gold because i keep auto losing before able to restart arena and get back in round. Day 2, 3, 4 same thing crashes every single match. There is no ryme or reason, it is completely random. I tried reinstalling arena and updating my graphic driver to the lastest version with no luck. The game is highly unstable and unplayable. Running windows 7 home service pack 1 on toshiba satellite l755.
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feoff#95474 commented
The same thing for me. Game started to crash right after one the recent September updates. Most of the times game crahses when you are paired and it is about to show the starting hand (but there were couple mid-game crashes and freezes with no UI elements to interact with). Crash happens on the start of the 3rd BO1 game. When the game crashes it shows "Unity MTGA something" window with a progress bar for a short period of time.
I'm abot to write a dedicated bug report with logs and additional info.
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KingAlex124#30672 commented
Before this latest update, my game would crash maybe once after every 4-5 games due to limited RAM. I use an Intel Core I5 with a M 520 graphics card. I have played the game on the lowest resolution while the program is not toggled to full screen and as fast as it runs, it still crashes leading me to believe this is a RAM error on the programs part.
STR:
1. Obtain a minimum requirement PC as described by the MTG Arena minimum requirements guide
2. Launch the application from the desktop or program selection list.
3. Build a 60 card deck and select any game mode
4. Play the game for up to 30 minutes, crash should occur upon completion or during the round.I can not afford a better laptop to play this game and I have invested into your product with the understanding that my laptop/PC was capable of running and playing your program. I am very dissatisfied with the way your product has become this close to the official launch.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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kingorzhov#34427 commented
Every time I play since the most recent update, the game randomly crashes. There's a message from mtga but i dont have time to read it or screenshot it. Never happened before the update.