EVERYBODY!! I'm having the same problem, but I found a "sort-of" solution that worked for me; instead of clicking on the "Store" button, click on the "Gems" at the top right of your home screen. It'll take you to the store page where you can access all the other tabs as well. HOWEVER, do NOT click the "Featured" page, it'll freeze the computer and crash same as before. My theory is that the "Featured" page is causing the system crashes, NOT the actual store! Hope this helps someone out and please share this on other threads you find!

Hello,

For Order Issues like this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Order Issues'.

Thanks!

Hello,

For Order Issues like this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Order Issues'.

Thanks!

Exact same issue here only since latest update. Can still play games etc, but going to the store results in a black screen, and eventual crash to desktop. I have tried to uninstall and redownload - but the issue persisted even after that.

Not only have I not been able to purchase the Eldraine Mastery Pass because of game crashes when attempting to purchase that, but now I can not even access the store. Nothing has been done about either issue no matter how many times I have contacted support....it is making me no longer want to play Arena, which is my only Magic fix at the moment.

Same here

Same here.

I cannot access the store. It goes to Black Screen for 1-2 minutes, then crashes.

Same problem here, only I don't get the waiting screen. Sometimes I'll get a Unity error pop up, most times not. No logs are being generated for me to upload either. Tried uninstall/reinstall, no change in the behavior at all.

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

seeing same issue :( can't enter store to enter codes

same to me

Hi,

MTG Arena always crashes when I click on the store section.
If I'm in full screen mode, it freezes to black, or the loading circle. If I use the windowed mode, I've got the Unity loading box, and the the message "mtga.exe cessed to work".

same here

I am having the exact same issue.

I'm having the same issue.

This really needs to be resolved. I mean, unless Wizards doesn't want money from customers...

Those who have the same problem, please upvote this, if you comment but don't vote it won't be solved.

i am also having the same issue

Same problem here.