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AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

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66 results found

  1. Cannot Download on Mobile Device (Other)

    1,228 votes

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    726 comments  ·  MTG Arena Bugs & Product Suggestions » Store  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    My mobile is a real 7 pro model RMX2170
    Processor: Qualcomm Snapdragon 720G Octa-core
    User interface: Realme V3.0
    Android 12

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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Realmi 6 Pro

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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    OnePlus Nord N10

  2. Interface Performance Improvements

    1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  3. Ashiok, Wicked Manipulator's passive does not work for pay life abilities when my life total is below the normal cost even with enough cards

    5 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    im playing ashiok, wicked manipulator in historic brawl and had added lord of the forsaken as a card into the deck because it has the ability "Pay 1 life : add 1 colorless mana. spend this mana only to cast a spell from your graveyard." this effect has no mention about being unable to activate without a target in the graveyard meaning i should be able to activate it whenever i want to pay a life and add a mana. with ashiok in play this would mean i could add a mana by removing the top card of my deck instead making it a good card to use when aiming to use ashioks -7 loyalty ability as i could fill my exile zone easily through it with no repercussions as mana burn in no longer a thing in magic. sadly the game makes you unable to even activate the ability if theres nothing to spend mana on making this card useless for the strategy i wanted to employ with it even though it should be able to be done with both how magic works and how the card is read.

  4. Sideboard bug

    4 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue only happens during direct challenge. The forums that did have answers from Wizards moderators/bots said to check the forum. There didn't appear to be any answers to this problem posted that I saw.

    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  5. Unable to sign in to my account on Firefox

    3 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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  6. No weekly win reward after a win

    2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. Goblin Bird-grabber Activate doesn't work

    13 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. rerolling earth

    1 vote

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) shared this idea  · 

  9. Secluded Courtyard Creature Type Missing

    56 votes

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    13 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  10. invoke the winds

    4 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  11. asset error

    232 votes

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    155 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) supported this idea  · 

  12. Can't Edit Draft/Sealed Decks

    1,429 votes

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    813 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. No Decks to Choose in Color Challenge

    305 votes

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    116 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  14. Card stuck on stack

    143 votes

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    47 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Freezing and Error

    1 vote

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  16. Couldn't win game even though I brought them to negative hp

    63 votes

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    57 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. Start. Opponent selected. White screen. Hang. Loose.

    2 votes

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  18. Missing card

    5 votes

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    2 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  19. Incorrect number of card styles rewarded for Yawning Portal