AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

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  1. 0 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue only happens during direct challenge. The forums that did have answers from Wizards moderators/bots said to check the forum. There didn't appear to be any answers to this problem posted that I saw.

  2. 1 vote

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  3. 1 vote

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  4. 2 votes

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    1 comment  ·  MTGO Issues » Log In and Connection Issues  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For us to be able to best assist you with Access issues, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Account Help'.

    Thanks!

  5. 1 vote

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    0 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 2 votes

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  7. 7 votes

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  8. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  9. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  10. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  11. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. 1 vote

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  13. 1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

    Thanks!

  14. 1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. 1 vote

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  16. 4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. 2 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. 0 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  19. 1 vote

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    1 comment  ·  MTGO Issues » Events  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  20. 1 vote

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    1 comment  ·  MTGO Issues » Play Lobby  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

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