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AdminWizards_MS15#91379 (Customer Support Agent, Wizards of the Coast)

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  1. 1,228 votes

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    My mobile is a real 7 pro model RMX2170
    Processor: Qualcomm Snapdragon 720G Octa-core
    User interface: Realme V3.0
    Android 12

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    Realmi 6 Pro

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    OnePlus Nord N10

  2. 1 vote

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    Hello,

    For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.

    Thanks!

  3. 5 votes

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    im playing ashiok, wicked manipulator in historic brawl and had added lord of the forsaken as a card into the deck because it has the ability "Pay 1 life : add 1 colorless mana. spend this mana only to cast a spell from your graveyard." this effect has no mention about being unable to activate without a target in the graveyard meaning i should be able to activate it whenever i want to pay a life and add a mana. with ashiok in play this would mean i could add a mana by removing the top card of my deck instead making it a good card to use when aiming to use ashioks -7 loyalty ability as i could fill my exile zone easily through it with no repercussions as mana burn in no longer a thing in magic. sadly the game makes you unable to even activate the ability if theres nothing to spend mana on making this card useless for the strategy i wanted to employ with it even though it should be able to be done with both how magic works and how the card is read.

  4. 4 votes

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    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue only happens during direct challenge. The forums that did have answers from Wizards moderators/bots said to check the forum. There didn't appear to be any answers to this problem posted that I saw.

  5. 3 votes

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  6. 2 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  7. 13 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  8. 1 vote

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  9. 56 votes

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  10. 4 votes

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  11. asset error

    232 votes

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  12. Can't Edit Draft/Sealed Decks

    1,429 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  13. No Decks to Choose in Color Challenge

    305 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  14. Card stuck on stack

    143 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. 1 vote

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    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  16. Couldn't win game even though I brought them to negative hp

    63 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  17. 2 votes

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    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  18. 5 votes

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    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!