Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
-
Zanth#32244 commented
Woot, the latest arena update fixed this for me! I can spend money again...
-
bobbyt#21230 commented
https://magicthegatheringarena.statuspage.io/
status page indicates a bunch of stuff is under "maintenance" on 11/19. store isn't indicated, but I think at this point any sort of update is a good sign
-
Victor#38381 commented
As I see many others also have tested as I have, this has been an 4 day issue for me. The issues page says the store is good, but shows "waiting on server" even after a few hours. The game operates "normally" otherwise.
-
Akurabis#57231 commented
I enabled and produced a detailed log
-
dracofulmen#98121 commented
Same for me.
-
Akurabis#57231 commented
Can we get a confirmation that someone is looking at this?
-
Crusixed#08080 commented
Their arena status page is a joke. all these reports of the waiting on server scree, and they have the gall to write 'no incidents reported' for the last two days.
-
Jltorres3003#48029 commented
Me too, third day in a row with this problem, the rest of the game is okay but when trying to access to the store the game crash and the connectin to server message stays there the whole time. I've left the program open for 3 days and it never finnish
-
Bekir#32022 commented
server dont stop loading and fail since 3 days at open store
reinstall and your helps to clean windows dont help -
NetoRussi#61457 commented
Its been 4 days. How can i fix?
-
Roc#90174 commented
Its been 3 days for me too...please fix this asap. I contacted support and was sent here to wait I guess.
-
DragonMage72#39809 commented
When I try to go on store on windows, waiting for the server appears and the page won't load. Tried reinstalling arena but it still won't work,
-
Goldarock#45690 commented
I can t acceed to the store on MTGA since 3 days. Waiting server during one hour and nothing happens.
-
Chiblo#54523 commented
me too. why?
-
ArcaneCat#21515 commented
same here, can't access store since 11/17/20
-
Deadzone#46410 commented
HI, same here, it continuously tries to "connect the server"and i must to restart the game to go out of that screen, this is happening since 15/11. any news about it??
-
Felipe#52454 commented
same problem
-
Church6633#64658 commented
Day 3 now for me.
I have to use Alt+F4/Task Manager to stop the program and restart if I want to continue playing. -
Church6633#64658 commented
I have to use Alt+F4/Task Manager to stop the program and restart if I want to continue playing.
-
Akurabis#57231 commented
The status page says all systems are operational, but I'm still not able to access the store. It still just takes me to "Waiting for server..." forever. Is my money not good enough for ya?
Since the game is unrecoverable once I click "store", this is the best log I can provide, from the main page. Please solve this issue for us.