whenever I try to purchase something, it loads for a moment and then says "we've gotten lost following this link" and tells me to close the window.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

Thanks!

After I use the code to get the item in the store
There is an error in the picture

03 July 2021 and still these errors coming up, nice. I can access most store menus, when i click "Bundles" it crashes

@daeronringerill#68537

Me2

I have this problem

Similar problem. Every time I try to load the store, the game crashes. I'm unable to buy new packs because of it.

Have not been able to spend and of the gold or gems at the store crashes 50 time out of 50 I try to access it.

My issue is similar. I've tried to fix it via re-downloading the game, and re-entering my account info. Everytime I go to access the store I get a blank white page that pops up instead. My friends who have looked at it are also baffled. (they work with troubleshooting websites) It has been like this for about 5 months. When I had access, I didn't use it often to to personal financial situation. Now that I have spare money I'd love to buy more gems.

It's 2021 and I still have the same problem. I can normally check out everything in the shop but as soon as I want to purchase gems or anything (except packs for gold) I just get a blank white page after loading and nothing happens. A solution for this in the near future would be great, except if you don't want/need our money anymore but in that case you could just give each of us a full set of all the cards...

I have a similar problem. When I'd like to access the store I get a white pop up and nothing else.

Hello,

It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.

Thanks!

This is what happens when I try to access the store

Same here, working again, thank you!

I just tried it and the 11/19/2020 fix worked! Thanks, Wizards!

same, 11/19 update fixed store for me

Woot, the latest arena update fixed this for me! I can spend money again...

https://magicthegatheringarena.statuspage.io/

status page indicates a bunch of stuff is under "maintenance" on 11/19. store isn't indicated, but I think at this point any sort of update is a good sign

As I see many others also have tested as I have, this has been an 4 day issue for me. The issues page says the store is good, but shows "waiting on server" even after a few hours. The game operates "normally" otherwise.

I enabled and produced a detailed log