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Cannot access store

Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!

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  • Starwarrior2k#18812 commented  ·   ·  Flag as inappropriate

    Same problem just stuck with endless waiting for server, I even uninstalled the program and redownloaded it and it still does it. It's not worth uninstalling so just wait for an update.

  • Suikocrazy#91946 commented  ·   ·  Flag as inappropriate

    You would think 4 hours of trying would yield some results... and what about compensation? Is my time I am spending waiting and trying to use this store to BUY product worth anything? I'll expect the store issue to be fixed. I'm more mad about the auto-idiots telling people its a connection issue... it's not. I can sign my roommate in and use his store on his account... but not mine... using the same computer btw. so, yeah, store issue.

  • Willnox1#79964 commented  ·   ·  Flag as inappropriate

    Can't get to store, just stuck on the "waiting for server" spinner until I close the game. rest of the game still works. problem started 11/16. Trying to spend money here Wizards...

  • jvince145#56105 commented  ·   ·  Flag as inappropriate

    Still cannot access the store. "Waiting for the Server" appears and nothing else. Have to exit the game in order to get out of this. Extremely frustrating.

  • Astiaman#11773 commented  ·   ·  Flag as inappropriate

    Same here, endless spinner when I want to access the store. You can't even go back to the main menu by pressing escape or something, have to shut the application :(

  • bobbyt#21230 commented  ·   ·  Flag as inappropriate

    can't get to store, just stuck on the "waiting for server" spinner until I close the game. rest of the game still works. problem started 11/16.

  • Hillarican#49871 commented  ·   ·  Flag as inappropriate

    I got the same thing. I got a "It's already been reported to us, we're working on it" email back from support. I hope they can fix this soon.

  • Enoch#15484 commented  ·   ·  Flag as inappropriate

    The Store is not working, the rest of the game works fine. I can play matches, etc. But when I click the Store Tab in the UI Menu, it goes to an infinite load screen with the spinning circle.

    I want to spend money and get new cards and things, but I can't. Please fix soon, I don't want to miss the daily featured deals #FOMO.

  • 750#69955 commented  ·   ·  Flag as inappropriate

    Same experience - Stuck at "Waiting for the Server" message any time I try to access the Store for the past 2 days. As well, tried rebooting and logout of account in Arena and log back in. Same outcome in both cases, infinite "Waiting for the Server".

  • kitsys#11457 commented  ·   ·  Flag as inappropriate

    Exactly the same here since Nov 17 2021 - I have to force-quit the client to do anything else.

  • Zshun#97139 commented  ·   ·  Flag as inappropriate

    Same thing here. Can't access the store for 2 days because im having an infinite "Waiting for server" message which I can't even cancel so i have to close the client from task manager.

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